Titlebook: Outsourcing and Offshoring Business Services; Leslie P. Willcocks,Mary C. Lacity,Chris Sauer Book 2017 The Editor(s) (if applicable) and T

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Mary C. Lacity,Shaji A. Khan,Aihua Yanungen (u. a. Abwesenheit von Marktmacht) – das Allokationsproblem nicht nur im Sinne einer Koordination aller einzelwirtschaftlichen Produktions- und Konsumpl?ne l?st, sondern dass er es zudem in wohlfahrtsmaximaler Weise l?st. Das bedeutet, es ist kein Allokationsmechanismus denkbar, der zu einer h

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Organizational Design of IT Supplier Relationship Management: A Multiple Case Study of Five Client C parts significantly and abruptly reduced their number of suppliers in the last years, a phenomenon typically well known in the automobile industry. With regard to structure, different organizational models are presented, varying upon their degree of centralization and mode of sourcing. The concept

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How Do IT Outsourcing Vendors Respond to Shocks in Client Demand? A Resource Dependence Perspectiveit adopted explorative bridging; otherwise, it adopted exploitative bridging. When the client was in a low-power position, the vendor would pursue explorative buffering. Exploitative buffering was a common response to demand shocks, independent of the dyadic power relation.

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Operational Capabilities Development in Mediated Offshore Software Services Modelsw that the development of human resources capabilities was most challenging in the mediated model, yet foundational for the development of the other capabilities. This paper contributes to the information systems literature by improving our understanding of the development of operational capabilitie

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Cross-cultural (Mis)Communication in IS Offshoring: Understanding Through Conversation Analysislly occurring recordings of telephone conferences between offshore vendor staff in India and UK/US employees of a major pharmaceutical company. The research has identified and analysed two important phenomena observed within these communications. Firstly, evidence of asymmetries of participation acr