Titlebook: Organizational Competence for Servitization; Tim Posselt Book 2018 Springer Fachmedien Wiesbaden GmbH 2018 Servitization.Service Innovatio

大看臺

Theoretical Underpinning,rt, this dissertation comprises two theoretical lenses: Firstly, it applies the service-dominant logic as a . (Lusch & Vargo, 2014, p. 211) which provides a guiding view on economic exchange and value creation. Secondly, it employs the competence-based theory of the firm as a framework for the evalu

hieroglyphic

A Service-dominant Definition of Servitization,of thoroughly defined concepts and terms (Hempel, 1974, p. 28), the present pre-study plays a central role in the attempt to gain a deeper understanding of the service paradox. Because this dissertation employs the service-dominant logic as a theoretical lens, the definition of servitization from a

faculty

A Cross-industrial Investigation of Organizational Competence for Servitization,y which deals with the research gaps outlined in part IV of this dissertation. An approach of comparing multiple cases from two distinct industries is used in order to contribute to the literature on the competences for servitization. The empirical setting is a total of fifteen servitizing companies

Figate

An In-depth Analysis of Customer Knowledge Management for Servitization,evement of organizational competence for servitization. As servitizing firms offer more and more customized and relational value propositions, the in-depth understanding of individual and often latent customer needs becomes ever more important. Not only is such knowledge about the customer vital for

絕緣

桶去微染

frivolous

Tim Posseltning point at the end of the twentieth century. Real growth rates in the advanced capitalist countries fell from averaging about 4 per cent over the period 1950 to 1973 to less than half from 1973 to 1989, and further still over the course of the subsequent business cycle. The post-war reduction of

textile

lethargy

變化