Titlebook: Intercultural Mediation and Conflict Management Training; A Guide for Professi Claude-Hélène Mayer Textbook 2020 Springer Nature Switzerlan

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Textbook 2020nagement practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cult

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https://doi.org/10.1007/978-3-030-51765-6Intercultural Mediation; Conflict management; Mediation process; Intercultural Conflict; Escalation and

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Conflict StylesThere are conflicts in every culture. Accordingly, different cultural styles of dealing with conflicts have developed in different cultures. These styles are closely linked to and in line with the value systems and cultural orientations of these cultures.

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Introduction, form of articles and book contributions on mediation between the different cultures are no longer uncommon (e.g., Busch, 2005; Busch & Mayer, 2017; Busch & Schr?der, 2005; Mayer & Vanderheiden, 2016).

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Escalation and De-escalationternational level (Kahn, 1995; Pondy, 1967; Wright, 1995). However, these models are often difficult to handle if applied for the interpersonal level. Glasl (2017) has developed an Escalation Stage Model that contains nine escalation stages and can be applied at an interpersonal as well as at an international level.

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