Titlebook: Email and Commercial Correspondence; A Guide to Professio Adrian Wallwork Book 2014 Springer Science+Business Media New York 2014 Correspon

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Treatment Decisions with Diagnostic Tests,This chapter is simply designed to be fun. It outlines many of the typical abbreviations used when writing very informal emails and text messages, and when chatting..Note that such abbreviations, acronyms and phrases should NOT be used in a professional context.

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The Optimal Cutoff of a Diagnostic Test,Every language has certain phrases that cannot be translated literally into another language. A high percentage of the content of emails is made up of such standard phrases. You need to be very aware of what these standard phrases are, and what their equivalents are in English.

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EMAIL ADDRESSES,If you email someone for the first time (i.e. a new contact), he/ she will open your email on the basis of:

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SUBJECT LINES,A good subject line should be written from the recipient’s perspective.Also, remember that the email you have written may then become part of a long chain, possibly with multiple recipients. If possible, choose a subject line that will not need to be changed (because it is not sufficiently pertinent) at some point later in the chain.

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REPLYING TO REQUESTS,Typical excuses for not replying promptly are:.If you don’t feel it is necessary to have any excuse you can say:.Avoid giving an excuse that is likely to irritate the recipient or make you seem inefficient, such as the following:.When you are late in replying, you can apologize both at the beginning and the end of the email:

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REVIEWING DOCUMENTS,When you ask someone to review a report, manual or other written document:

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RECOGNIZING LEVEL OF FORMALITY,Most people try to match the level of formality of the email that they have received. But this entails knowing how to recognize just how formal an email is. There are various clues.