Titlebook: SPC and Continuous Improvement; Mal Owen Book 1989 Springer-Verlag Berlin Heidelberg 1989 Monitoring.control.process control.quality manag

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roved competitive performance and the associated factor of single-sourcing arrangements by the major organisations, it is clear that unless there is a commitment to change, organisations will lose their competitive edge. This will unfortunately mean elim- ination and the resultant harsh realities th

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nitoring, and improving, all our activities. These Total Quality Management (TOM) programmes, whatever their specific nature, have a common theme of measuring and then improving. This text describes the philosophy and techniques of one type of involvement programme-Statistical Process Control (SPC). The mater978-3-662-22421-2978-3-662-22419-9