Titlebook: Responsible AI and Analytics for an Ethical and Inclusive Digitized Society; 20th IFIP WG 6.11 Co Denis Dennehy,Anastasia Griva,Matti M?nty

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Conference proceedings 2021and Organizational Capabilities; Digitized Supply Chains; Customer Behavior and E-business; Blockchain; Information Systems Development; Social Media & Analytics; and Teaching & Learning.. .*The conference was held virtually due to the COVID-19 pandemic..

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0302-9743 hnologies and Organizational Capabilities; Digitized Supply Chains; Customer Behavior and E-business; Blockchain; Information Systems Development; Social Media & Analytics; and Teaching & Learning.. .*The conference was held virtually due to the COVID-19 pandemic..978-3-030-85446-1978-3-030-85447-8Series ISSN 0302-9743 Series E-ISSN 1611-3349

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AI: Opportunities and Challenges - The Optimal Exploitation of (Telecom) Corporate Dataany challenges that they need to overcome. This work in progress is under the DataPorts project that is funded by the European Union’s Horizon 2020 Research and Innovation Programme under grant agreement No. 871493.

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Achieving Digital-Driven Patient Agility in the Era of Big Dataability in developing patient sensing and responding capabilities that, in turn, positively influence patient service performance. Outcomes are very relevant for the hospital practice now, as hospitals worldwide need to transform healthcare delivery processes using digital technologies and increase clinical productivity.

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Affordances in Human-Chatbot Interaction: A Review of the Literaturend Ensuring Privacy.?Our contribution is twofold. First, we map the chatbot affordances identified in prior research and group them in higher-level, overarching affordances through a thematic analysis. Furthermore, we identify areas for future research providing a foundation for researchers aiming to engage with the research area.

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Chatbots at Work: A Taxonomy of the Use of Chatbots in the Workplaceighlight the existence of different patterns of use. Based on the inductive analysis of data, we develop a taxonomy of chatbot users. The taxonomy offers four types of users based on two prominent criteria. The study presents a key step in understanding chatbot use in the workplace that could pave the way for future research.

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Electronic Procurement Practices in the Public Sector: The Case of an Inter-organizational Informatiges. The paper discusses how the effects resulted in a partial online procurement system and the failure to realize the desired benefits. It also discusses the constraints of a full-scale e-procurement platform deployment and use in developing country public sector and how they can be addressed.

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Adopting Artificial Intelligence in the Saudi Arabian Public Sector: Preliminary Findingsof the organization to identify key challenges in terms of organizational attention. This study draws on a single case study in Saudi Arabia to identify key challenges associated with the adoption of AI.

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Wise Data-Driven Decision-Making implications as it extends our understanding of how wisdom can be defined and used in the analytics context. For practitioners, this study offers important guidelines as to how to make wise and more effective data-driven decisions.