書目名稱 | Property Management |
副標(biāo)題 | A Customer Focused A |
編輯 | Gordon Edington |
視頻video | http://file.papertrans.cn/762/761340/761340.mp4 |
叢書名稱 | Building and Surveying Series |
圖書封面 |  |
描述 | Intended for advanced students and practitioners this book gives an up-to-date presentation of property management as practised by a leading company, BAA plc. A key aim of the book is to show the benefits to be obtained from building a business culture based on service to the customer. This may be achieved by due attention to communication, leadership, measurement, benchmarking and accountability. |
出版日期 | Textbook 1997Latest edition |
關(guān)鍵詞 | business; management; marketing; Service |
版次 | 1 |
doi | https://doi.org/10.1007/978-1-349-14258-3 |
copyright | Gordon Edington 1997 |