Titlebook: Outsourcing and Offshoring Business Services; Leslie P. Willcocks,Mary C. Lacity,Chris Sauer Book 2017 The Editor(s) (if applicable) and T

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誘拐

Leslie P. Willcocks,Mary C. Lacity,Chris SauerProvides wide coverage of developments in the field of IT sourcing.Offers a guide for readers which covers the entire history of sourcing research from 1992 to present.Critiques sourcing theories, pra

破譯密碼

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Foolproof

https://doi.org/10.1007/978-3-319-52651-5Information technology; call center; resource; operations; software; systems

Obverse

Norm Development in Outsourcing Relationshipsess activity. This outsourcing venture led to the formation of a consortium. However, this attempt was found to have failed. It is suggested here that central to the failure of the consortium as an outsourcing arrangement was the issue of ‘norms’.

DEAF

Theoretical Perspectives on the Outsourcing of Information Systemstheory, resource-dependence theory, transaction cost theory and agency theory) that are useful for understanding determinants of a firm’s outsourcing strategy. From these theoretical models, a contingency model of outsourcing is developed which can be used to direct empirical research.

Incisor

Book 2017covered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to pra

折磨

search from 1992 to present.Critiques sourcing theories, pra.Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Informat

外科醫(yī)生

The Information Technology Outsourcing Risk: A Transaction Cost and Agency Theory-Based Perspectiveineering. The proposed conceptualization of risk is then applied to the specific context of IT outsourcing using previous research on IT outsourcing as well as transaction cost and agency theory as a point of departure.

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