Titlebook: Online Incivility and Public Debate; Nasty Talk Gina Masullo Chen Book 2017 The Editor(s) (if applicable) and The Author(s) 2017 Incivility

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Gina Masullo ChenOffers the first book-length study of incivility in computer-mediated interactions between members of the public, rather than newsmakers, politicians, or media pundits.Synthesizes the growing body of

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Online Incivility and Public Discoursethat deliberation—including online disagreement—is vital to the vigorous public debate that is a hallmark of a democratic society. It allows all people to take part in the discussions that may shape decision-making in society, rather than a mere few. I argue that this form of communication takes on

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Nasty Talk Online? I argue that a lack of civility in public debate is not new, but online communication is particularly suited to turning nasty because it is so public and messages can go viral in seconds. So even one uncivil comment can spark a chain reaction that gets many people enraged rather quickly. Therefore

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Incivility and Speaking Out negative emotional response that makes them more likely to speak out or get involved politically in an effort to “set the record straight” about the topic. In essence, the incivility mutes a natural drive to remain silent when confronted with views that oppose one’s own. This chapter theorizes this