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Titlebook: Managing Organizational Crisis and Brand Trauma; Dennis W. Tafoya Book 2018 The Editor(s) (if applicable) and The Author(s) 2018 crisis ma

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發(fā)表于 2025-3-21 20:03:50 | 只看該作者 |倒序?yàn)g覽 |閱讀模式
書目名稱Managing Organizational Crisis and Brand Trauma
編輯Dennis W. Tafoya
視頻videohttp://file.papertrans.cn/624/623132/623132.mp4
概述Presents tools for use in assessing various aspects of brand and organizational trauma.Examines leadership culpability in a crisis and derivative lawsuits.Explores ways trauma jeopardizes the relation
圖書封面Titlebook: Managing Organizational Crisis and Brand Trauma;  Dennis W. Tafoya Book 2018 The Editor(s) (if applicable) and The Author(s) 2018 crisis ma
描述This book offers a framework for dealing with a new phenomenon affecting organizations and their stakeholders: brand trauma. ?Brand trauma puts an organization‘s credibility at risk as stakeholders, shaken by the effects of a crisis or a crisis‘ poor management reassess their relationship with the organization. ?The Deepwater Horizon oil spill, police harassment, Volkswagen’s tampering with pollution devices, Wells Fargo‘s treatment of customer accounts, and the sexual exploits of politicians, educators and other high profile individuals are organizational crises that may trigger brand trauma. ?The author discusses both organizational and brand trauma with models and illustrations. Those in journalism, law and the justice department, criminologists, marketing, and public relations specialists well as members of an organization‘s leadership teams and advisory boards will find the material useful.?
出版日期Book 2018
關(guān)鍵詞crisis management; oraganizational theory; strategic management; intervention; improvisation; brand manag
版次1
doihttps://doi.org/10.1007/978-3-319-60726-9
isbn_softcover978-3-319-86920-9
isbn_ebook978-3-319-60726-9
copyrightThe Editor(s) (if applicable) and The Author(s) 2018
The information of publication is updating

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發(fā)表于 2025-3-21 23:59:06 | 只看該作者
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Measuring Brand Trauma,t of the trauma experienced and its effects requires quick action. But it’s not action without perspective. We need to begin with a complete picture of a brand’s health; its profile fits within broader organizational contexts—the organization’s social network.
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發(fā)表于 2025-3-22 22:40:26 | 只看該作者
,When Trauma Isn’t a Given (When an Event That Should Produce Trauma, Doesn’t),n or professional who violated our trust won’t experience any trauma of their own, that’s not the case. Even if the organization doesn’t appear to be affected, for example, there’s no loss of sales, membership doesn’t decline or the stock doesn’t fall, other effects will surface.
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發(fā)表于 2025-3-23 05:24:58 | 只看該作者
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發(fā)表于 2025-3-23 05:46:46 | 只看該作者
Book 2018 ?The author discusses both organizational and brand trauma with models and illustrations. Those in journalism, law and the justice department, criminologists, marketing, and public relations specialists well as members of an organization‘s leadership teams and advisory boards will find the material useful.?
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