書目名稱 | ITIL Version 3 at a Glance | 副標(biāo)題 | Information Quick Re | 編輯 | John O. Long | 視頻video | http://file.papertrans.cn/477/476595/476595.mp4 | 概述 | Concise and consistent visual summary of each ITIL? process.Small size makes for a portable reference.Visual guide to important ITIL? terminology.Includes supplementary material: | 圖書封面 |  | 描述 | .ITIL? Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL? version 3. ITIL? is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL? as a vehicle for improving IT service quality and improve return on investment for IT services...The desk reference’s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL? Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL? Version 3 implementation.. | 出版日期 | Book 2008 | 關(guān)鍵詞 | Access; Continual Service Improvement; ITIL; ITSM; Information Technology (IT); Process; Reference; Service | 版次 | 1 | doi | https://doi.org/10.1007/978-0-387-77393-3 | isbn_ebook | 978-0-387-77393-3 | copyright | Springer-Verlag US 2008 |
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