Titlebook: Introduction to Product/Service-System Design; Tomohiko Sakao,Mattias Lindahl Conference proceedings 2009 Springer-Verlag London 2009 Adva

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Pigeon

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Life-Cycle Perspectives of Product/Service-Systems: Practical Design Experiencesness approach of PSS puts new requirements on products in comparison to traditional selling. In order to achieve a PSS adapted for this business approach, the products and services used need to consider a life-cycle perspective. Having a life-cycle perspective on products and services in the busines

buoyant

Systematic Generation of PSS Concepts Using a Service CAD Toold. This method uses formal PSS modelling and reasoning facilities of a service CAD tool. Such a formal modelling method and reasoning facilities are crucial to overcome the limitations of existing tools and methods to support PSS design, in reflecting research findings about the PSS concept, in repr

judicial

Value Creation in PSS Design Through Product and Packaging Innovation Processese, as well as accelerating the purchase decision. From a Product/Service-System (PSS) perspective, the strategic benefits of viewing packaging as a central value carrier are evident. To consumers, the product and its packaging are often perceived as closely integrated and consumers‘ initial impressi

opinionated

Service Engineering – Methods and Tools for Effective PSS Developmenting qualitative satisfaction rather than quantitative sufficiency. This chapter aims at proposing a design process model for services or service-oriented products based on Service Engineering, to increase the level of customer satisfaction. Then, a method for evaluating service solutions is introduc

動(dòng)機(jī)

Addressing Uncertainty of PSS for Value-Chain Oriented Service Developmenton of services and products as an integrated offering. This chapter focuses on such business and development processes. It begins with a literature review which identifies uncertainty as a critical concept to be addressed properly in such business. Then, based on interviews with nine Swedish compani

ACME

Value Visualization Strategies for PSS Developmentboth internally and externally. In this chapter, a visualization strategy framework for PSS development is proposed. It is particularly tailored for industrial companies that are strategically shifting from selling products to becoming providers offering PSS. Value visualization strategies have trad

BARK

Using Company–Academia Networks for Improving Product/Service Systems at Large Companiescustomer offerings. Traditionally, the focus of manufacturing companies has been more on product development than service development; this is one reason why it is important for Product/Service Systems (PSS) developers to meet others who understand this situation. This chapter describes challenges l

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