Titlebook: Intercultural Mediation and Conflict Management Training; A Guide for Professi Claude-Hélène Mayer Textbook 2020 Springer Nature Switzerlan

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Mediation as a Global Phenomenongical theories of Western sciences, the handling of conflict via third parties is also referred to as “triangulation”. If one defines mediation in such an open way, it soon becomes apparent that mediation already exists as a conflict resolution procedure in many societies and cultures, and that medi

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The Mediation ProcessBundesverband Mediation, .). In addition, since July 2012, there has been a mediation law for the promotion of mediation and other procedures for extrajudicial conflict participation in Germany (Spectrum of Mediation, 2012). Mediation is mainly based on mediation models from the USA, which are mostl

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Mediation Techniquesand techniques, which they can use in a differentiated manner during the different mediation phases. The following is presented with selected techniques and an overview (Mayer & Boness, 2004: 43, Table 1).

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The Role of the Mediator in Intercultural Contextsss: the impartiality, the provision of a protected framework for the content of the conflict parties and the appreciative, inner attitude and empathy based on the definition by Carl Rogers (1998: 277): the mediator is able to uncover, understand and feed back the feelings and needs of the conflict p