Titlebook: Individualization and the Delivery of Welfare Services; Contestation and Com Anna Yeatman,Gary W. Dowsett,Diane Gursansky Book 2009 Palgrav

只看該作者 · 發(fā)表于 2025-3-30 09:41:42

Public Bureaucracy and ‘Customer Service’: The Case of Centrelink 1996–2004 make not only the argument that such an assumption is incorrect and betrays an animus towards public bureaucracy (for discussion see Du Gay 2000, Introduction) but I offer a case study of how a public bureaucracy was remodelled in terms of the contemporary ethos of customer service, understood as a

只看該作者 · 發(fā)表于 2025-3-30 13:50:28

Getting to Count: The Looking After Children (LAC) Initiativedifficulties they may have experienced in their family of origin. In context of a general shift away from institutional to community based services, children and young people who are administratively assessed as needing out-of-home care services are today placed mostly in foster or kin care settings

只看該作者 · 發(fā)表于 2025-3-30 17:30:05

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