Titlebook: Handbook of Service Science; Paul P. Maglio,Cheryl A. Kieliszewski,James C. Spo Book 2010 Springer-Verlag US 2010 Service Design.Service E

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書目名稱Handbook of Service Science影響因子(影響力)




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PACT

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Service Worldsnships that exist between manufacturing and service functions. Economic geographers have researched service industries, employment and functions going back to the early ? but they, and service researchers in other disciplines, have ignored manufacturing companies for too long on the grounds that the

mosque

The Unified Service Theorynd now Service Science. The fundamental purpose of the UST is to unify the various phenomena we call “services” (i.e., service processes) in a way that demonstrates both how they are distinct from non-services and how they share common managerial principles. The UST prescribes boundaries for Service

nugatory

Advancing Service Science with Service-Dominant Logicrnative perspective to the traditional, goods-dominant (G-D) logic paradigm, which has been recognized as a potential theoretical foundation on which a science of service can be developed. While there are efforts to support and develop an S-D-logic-grounded service science, the paradigmatic power of

gerontocracy

Toward a Science of Service Systemsne. It is the study of value-cocreation phenomena (Spohrer & Maglio, 2010). Value cocreation occurs in the real-world ecology of diverse types of service system entities (e.g., people, families, universities, businesses, and nations). These entities use symbols to reason about the value of knowledge

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