Titlebook: Ethical Banking; Surviving in an Age James J. Lynch Book 1991 James J. Lynch 1991 bank.banking.marketing

arousal

Ethics — the Engine of BehaviourEthics are the engine of our behaviour, they drive us towards some behaviour and away from others. We acquire our ethics from various sources; parents, teachers, leaders, colleagues, employers, religion, all contribute.

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Developing Ethical BankersEthical banking is no accident. It is the outcome of clearly defined policies, moral leadership, sound training practices, regular reinforcement of ethical decision-making and behaviour.

Analogy

Essential Competences for the Ethical BankerEthical banking is an outcome of the many changes affecting the banking and financial services industry. The role of the banker is being reshaped as a result. A raft of new competences has to be acquired and blended with the more traditional ones of the lender.

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Ethical ProblemsYou are the manager of a branch of Alpha Bank. One of your customers, Tom Brent, has defaulted on a loan and you have been instructed by head office to put Brent Plastics into receivership.

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