Titlebook: Enlightened Marketing in Challenging Times; Proceedings of the 2 Felipe Pantoja,Shuang Wu,Nina Krey Conference proceedings 2020 The Academy

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https://doi.org/10.1007/978-3-030-01608-1ings suggest that restaurant technology have positive effects on service quality and service experience. The findings indicate that customers who experience restaurant technology are more likely to perceive high service quality and service experience. Moreover, the results suggest that restaurant te

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