Titlebook: Electronic Participation; 12th IFIP WG 8.5 Int Sara Hofmann,Csaba Csáki,Efthimios Tambouris Conference proceedings 2020 IFIP International

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Barbara Nonnast-Daniel,Karlwilhelm Kühnllaborating actors. While there is a huge body of research on citizens’ trust in governments, public officials’ trust in citizens has received very little scholarly attention. In order to address this gap, this paper draws on a recent survey of a representative sample of public managers in local Swe

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Inference for Diffusion Processes enabler of interoperability. The paper examines this concept in an information system for the judiciary. It particularly explores how the governance structure of the Integrated Administrative Court Case Management System of Greece affected the decisions regarding interoperability. We use a case stu

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Hypothesentests und Signifikanz, technological change in organizational settings. Various scholars have looked at these foundations with a focus on either the social and the material as discrete entities, the social and the material as interactive, the sociomaterial as a concept representing the constitutive entanglement of the tw

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Giuseppe Benagiano,Paola Bianchi,Ivo Brosensstems for legal information provision. However, limited research has been conducted on the ‘demand side’ of legal information provision, though it is absolutely necessary to gain a good understanding of it, in order to design effective and useful systems for the provision of legal information; furth

Tonometry

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Charalambos D. Aliprantis,Kim C. Borderd where face-to-face interviews in different languages are used. We also use statistics from a regional eHealth application, including data on doctor’s visits, as a point of departure for our presentation and analysis of our data on digital participation, usage, and experiences of, and attitudes to

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Charalambos D. Aliprantis,Kim C. Borderknowledge as a source of inadequate or failed chatbot responses. We identify three types of lack of domain knowledge: lack of the right vocabulary, uncertainty if a regulation fits the citizen’s situation or the “shape sorting box” problem, or citizen’s misunderstanding the regulations. The most ser