Titlebook: Electronic Government; 19th IFIP WG 8.5 Int Gabriela Viale Pereira,Marijn Janssen,Anneke Zuide Conference proceedings 2020 IFIP Internation

乞討

Deploying OMS: Monitoring in the Cloud,. In contrast, companies in the private sector have been relying on demand-oriented service design for many years. They make use of so-called ‘customer journeys’ to better understand the perception of services by customers and to tailor the design of electronic services to that perception. Although

半圓鑿

https://doi.org/10.1057/9780230611672hese encounters particularly important. Several skillsets for the use of online resources have been proposed in the general e-government literature. However, few empirical studies explore the experiences and strategies of citizens themselves related to the role of skills in their interaction with go

媽媽不開心

Implementing Practical DB2 Applicationsety of stakeholders with often conflicting interests. These conflicting interests can hamper the introduction and scaling-up of ICT-innovations that change their roles and authorities. We address one such innovation: the introduction of blockchain technologies in the B&G context. Who can govern data

中國紀念碑

Creatinine-Test

Building a Business Case for S/4HANA,ogether to realize integrated public services. This evolution poses challenges concerning the governance of public services. The purpose of this paper is to identify governance challenges in inter-organizational digital public service delivery. To do this, we investigated a case study that deals wit

NOCT

relieve

Generalize

Conference proceedings 2020 full papers presented were carefully reviewed and selected from 118 submissions. The papers are clustered under the following topical sections: e-government foundations; e-government services and open government; open data: social and technical aspects; AI, data analytics, and automated decision making; and smart cities..

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詼諧

0302-9743 ons: e-government foundations; e-government services and open government; open data: social and technical aspects; AI, data analytics, and automated decision making; and smart cities..978-3-030-57598-4978-3-030-57599-1Series ISSN 0302-9743 Series E-ISSN 1611-3349