Titlebook: Digitalisation in Mobility Service Industry; A Survey-based Exper Patrick Siegfried Book 2022 The Editor(s) (if applicable) and The Author(

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書目名稱Digitalisation in Mobility Service Industry影響因子(影響力)




書目名稱Digitalisation in Mobility Service Industry影響因子(影響力)學科排名




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書目名稱Digitalisation in Mobility Service Industry網(wǎng)絡公開度學科排名




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書目名稱Digitalisation in Mobility Service Industry被引頻次學科排名




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書目名稱Digitalisation in Mobility Service Industry年度引用學科排名




書目名稱Digitalisation in Mobility Service Industry讀者反饋




書目名稱Digitalisation in Mobility Service Industry讀者反饋學科排名

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Digital Mobility Business Concepts,to become personalized, commoditized and convenient. The author analyzes CEM and CRM and summarizes the main differences between the two approaches. At the same time, the application status of CRM and CEM is explored. The author also points out that in the digital era, mobile operators have great ap

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Methodology of the Survey-Based Expert Analyses,research. The author designs a questionnaire by assigning 15 questions to three categories plus three open-ended questions. The scale design was decided to limit the scale points of the concerned questions to four and five. At the same time, the author also implemented some preventive measures in th

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Empirical Findings from the Survey-Based Expert Analyses,is characterised by a strong manifestation in car ownership Utilisation of CRM measures in terms of loyalty programmes is widely accepted by the survey’s participants. The subconscious survey in terms of capital investment demonstrates a clear tendency towards digital and non-traditional mobility co

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Book 2022explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-cen

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2662-2467 of interviews in the consumer market.Presents an in-depth di.This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both chang

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