Titlebook: Developing Interactional Competence; A Conversation-Analy Hanh thi Nguyen Book 2012 Palgrave Macmillan, a division of Macmillan Publishers

類人猿

Topic ManagementIn general, the institutional agent’s success in managing topical talk in a service encounter involves the ability to introduce topics that enable the achievement of the goals of the transaction. In the case of the patient consultation, the goal is to convey sufficient and relevant contents to patie

JIBE

Bouquet

Self-Positioning in Participation Frameworksshared the patients’ life-world perspectives regarding medicines and medical texts. As described in Chapter 6, participation in the patient consultation is dynamic and complex, with the pharmacist and patient constantly negotiating and resolving their positioning toward each other, the non-present d

確定方向

Oligarchy

Sequential Organizationaccomplishment of sequence organization in a given speech-exchange system should also involve achieving (c) the transitioning between the actions. In the ensuing sections, I examine how each action . as it is . by the novice pharmacists and patients with the aim to generate a structural template tha