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Titlebook: Customers at Work; New Perspectives on Wolfgang Dunkel (researcher),Frank Kleemann (Visit Book 2013 Palgrave Macmillan, a division of Macm

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發(fā)表于 2025-3-21 16:58:46 | 只看該作者 |倒序?yàn)g覽 |閱讀模式
書目名稱Customers at Work
副標(biāo)題New Perspectives on
編輯Wolfgang Dunkel (researcher),Frank Kleemann (Visit
視頻videohttp://file.papertrans.cn/242/241643/241643.mp4
圖書封面Titlebook: Customers at Work; New Perspectives on  Wolfgang Dunkel (researcher),Frank Kleemann (Visit Book 2013 Palgrave Macmillan, a division of Macm
描述Explores the ongoing transformation of service relationships, focusing on the incorporation of the customer‘s active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations and interaction between customers and service providers as well as between the users of web-based services.
出版日期Book 2013
關(guān)鍵詞fashion; Institution; interaction; management; service; transformation; Web 2; 0
版次1
doihttps://doi.org/10.1057/9781137293251
isbn_softcover978-1-349-45111-1
isbn_ebook978-1-137-29325-1
copyrightPalgrave Macmillan, a division of Macmillan Publishers Limited 2013
The information of publication is updating

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The Functional and the Personal CustomerAsked by an interviewer, ‘Could you describe to me how a normal customer behaves? Are there any points of particular importance?’, Mrs Weinlich and Mrs Kowalewski, employees at a discount supermarket, reply:.
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Stem-Words, Derived Words and Word-Classesg standard questions. Room number? Break- fast? Minibar? Internet use? Parking deck? Was everything OK? The printing of receipts goes quickly, and credit cards had been swiped already at check-in. Goodbyes and farewells. The individual check- out sequences play out in a friendly and efficient manner
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