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Titlebook: Cruise Management; Information and Deci Alexis Papathanassis,Michael H. Breitner,Nadine Gu Book 2012 Gabler Verlag | Springer Fachmedien Wi

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書目名稱Cruise Management
副標(biāo)題Information and Deci
編輯Alexis Papathanassis,Michael H. Breitner,Nadine Gu
視頻videohttp://file.papertrans.cn/241/240474/240474.mp4
圖書封面Titlebook: Cruise Management; Information and Deci Alexis Papathanassis,Michael H. Breitner,Nadine Gu Book 2012 Gabler Verlag | Springer Fachmedien Wi
描述Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.
出版日期Book 2012
版次1
doihttps://doi.org/10.1007/978-3-8349-7159-3
isbn_softcover978-3-8349-3272-3
isbn_ebook978-3-8349-7159-3
copyrightGabler Verlag | Springer Fachmedien Wiesbaden GmbH 2012
The information of publication is updating

書目名稱Cruise Management影響因子(影響力)




書目名稱Cruise Management影響因子(影響力)學(xué)科排名




書目名稱Cruise Management網(wǎng)絡(luò)公開度




書目名稱Cruise Management網(wǎng)絡(luò)公開度學(xué)科排名




書目名稱Cruise Management被引頻次




書目名稱Cruise Management被引頻次學(xué)科排名




書目名稱Cruise Management年度引用




書目名稱Cruise Management年度引用學(xué)科排名




書目名稱Cruise Management讀者反饋




書目名稱Cruise Management讀者反饋學(xué)科排名




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,Factors Influencing the Degree of On-Board Content Engagement – A Qualitative Study,offered cruise product gets and the more extensive the on-board content becomes the more difficult it is to provide the individual customer with the demanded information. In addition, the high amount of cruise content elements is distributed by many different sources through various channels. This c
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Exploring the IT-enabled Optimisation Potential of Cruise Excursions,offered cruise product gets and the more extensive the on-board content becomes the more difficult it is to provide the individual customer with the demanded information. In addition, the high amount of cruise content elements is distributed by many different sources through various channels. This c
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Optimising Complaint Management Workflow on Board,’ experience complaint management especially on board of cruise ships is, despite great efforts of the crew, often times neither efficient nor effective. Consequently, complaint handling processes harbour optimisation potential, inter alia by implementing integrated electronic systems.
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Determinants of Onboard Spending,h has been conducted on existing literature focusing on factors that influence tourist’s spending at holiday destinations. Structuring the different aspects and determinants allows the authors to build a general overview of tourist’s spending characteristics. It is then the aim to adopt the model to
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