Titlebook: Countering Design Exclusion; An Introduction to I Simeon Keates,John Clarkson Book 2004 Springer-Verlag London 2004 Engineering Design.Mech

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Why the interest in inclusive design?,It is in all of our interests that as many companies as possible adopt inclusive design practices for as many products and services as possible. This chapter presents many of the arguments in favour of doing so. The arguments address both the ethical case and the business case for adopting inclusive design.

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Knowledge transfer in inclusive design,Having defined the ultimate aim of inclusive design and identified suitable measures of success with the WINIT scales and measures of inclusive merit in Chapter 5, the next step is to consider the structure of the design process as a whole to support more inclusive design practices.

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Quantifying design exclusion,Many designers feel that it would be extremely useful to know exactly how many people have difficulties using a particular product and why, so that they can design genuinely better (i.e. more inclusive and more acceptable) solutions. This chapter presents methods for quantifying such exclusion.

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Applying the 7-level approach,The 7-level approach (Figure 12.1) has been structured as a high-level model, so each level represents an aim, but the method of achieving that aim can vary according to the expertise and knowledge of the designer.

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,Methoden zur Prognose der Erl?se,loping inclusively designed products or services successfully. Consequently, we need to understand the information about the users that is of most use to designers and then to find ways of presenting that information in an easily digested format.

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Modifizierter Stakeholder-Value-Ansatzlected and synthesised carefully to be usable for design research. Traditionally, design research tends to focus on accommodating single, primarily major, capability losses. The reasons for this are two-fold.

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