| 書目名稱 | CSCW: Cooperation or Conflict? | | 編輯 | Steve Easterbrook | | 視頻video | http://file.papertrans.cn/221/220578/220578.mp4 | | 叢書名稱 | Computer Supported Cooperative Work | | 圖書封面 |  | | 描述 | Computer supported cooperative work (CSCW) systems will undoubtedly play an important role in the application of information systems in the 1990s and beyond. The term "cooperative" is often taken for granted and it is assumed that CSCW users are willing and able to cooperate without any difficulty. This assumption ignores the possibility of conflict and, as a result, the expression, management and resolution of conflict are not supported. .CSCW: Cooperation . .or Conflict?. arose from a one-day meeting on computer supported cooperative work which examined the role of conflict in collaborative work. The aim of the meeting was to examine what people actually do when they say they are cooperating, and to assess how this affects the design of systems. The chapters of this book are fuller accounts of the work presented during the meeting. The first chapter presents a survey of studies of conflict in social psychology and related fields, providing both a summary of the main findings and a set of pointers into the literature. The subsequent chapters each present a different view of conflict, focussing particularly on the social and organizational settings, and the factors which lead to co | | 出版日期 | Textbook 1993 | | 關(guān)鍵詞 | colaboration; computer-supported collaborative work; conflict; decision support; human computer interact | | 版次 | 1 | | doi | https://doi.org/10.1007/978-1-4471-1981-4 | | isbn_softcover | 978-3-540-19755-3 | | isbn_ebook | 978-1-4471-1981-4Series ISSN 1431-1496 | | issn_series | 1431-1496 | | copyright | Springer-Verlag London Limited 1993 |
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