期刊全稱 | Business Process Maturity | 期刊簡稱 | A Comparative Study | 影響因子2023 | Amy Van Looy | 視頻video | http://file.papertrans.cn/193/192377/192377.mp4 | 發(fā)行地址 | Provides a comprehensive guide for organising and classifying the business process management discipline.Includes an online step-by-step tutorial to help readers make a fast and reliable selection.Pre | 學(xué)科分類 | SpringerBriefs in Business Process Management | 圖書封面 |  | 影響因子 | .Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs or one of substandard quality. This book presents a study that distinguishes process management from process orientation so as to arrive at a common understanding. It also includes a classification study to identify the capability areas and maturity types of 69 existing BPMMs, in order to strengthen the basis of available BPMMs. Lastly it presents a selection study to identify criteria for choosing one BPMM from the broad selection, which produced a free online selection tool, BPMM Smart-Selector..?. | Pindex | Book 2014 |
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