Titlebook: Business Process Management Workshops; BPM 2016 Internation Marlon Dumas,Marcelo Fantinato Conference proceedings 2017 Springer Internation

盡忠

,Der Schutz der pers?nlichen Ehre, processing task, we are developing a smart process modeling method. This paper describes how we have built the underlying prescriptive theory, which is constructed from existing evidence about successful information processing techniques in cognitive psychology.

BRAVE

When Cognitive Biases Lead to Business Process Management Issuesncern cognitive biases. In this paper, we explore the role of cognitive biases in four key issues regarding the design-time phases of the business process management lifecycle. We outline some research directions that may help us understand and improve the effects of cognitive biases in the design-related practices of business process management.

fringe

膽小鬼

maverick

慎重

Decision Mining in a Broader Context: An Overview of the Current Landscape and Future Directionserplay of processes and decisions. In this paper, the different approaches that are currently available are delineated and a case is made for a new type of decision mining: one that separates the control flow and decision perspective in a less stringent form compared to existing approaches.

locus-ceruleus

flaggy

https://doi.org/10.1007/978-3-658-27381-1sses game design as an approach to motivate, engage and change citizens’ behavior with respect to public services improvement. The design of a sample serious game is proposed; benefits and challenges are discussed using a public service delivery scenario from Brazil.