Titlebook: Building an Enterprise Chatbot; Work with Protected Abhishek Singh,Karthik Ramasubramanian,Shrey Shiva Book 2019 Abhishek Singh, Karthik R

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Identifying the Sources of Data,stries are structured and what kinds of interactions happen with the customers in those industries. There are many types of touchpoints a bank or insurer provides to customers in the day-to-day operations, starting from selling a new policy to settling escalations of claims. All these touchpoints ar

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Chatbot Development Essentials,nu-driven approach of modern apps. In the previous chapters, we discussed types of chatbots and the regulatory constraints to consider for an in-house developed chatbot. In this chapter, we will discuss the simplified approach to building the integral components of chatbots. Later sections will intr

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Building a Chatbot Solution,nd ROI as of an independent entity. The focus on conversational technologies further demands a holistic view on chatbots from solution and business value perspectives. In previous chapters, we demystified the essentials of developing a chatbot for a closed domain. In this chapter, we will focus on h

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cks.Covers popular chatbot frameworks such as Microsoft LUISExplore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the busi