Titlebook: Become ITIL Foundation Certified in 7 Days; Learning ITIL Made S Abhinav Krishna Kaiser Book 20171st edition Abhinav Krishna Kaiser 2017 In

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Elisa Fredericks,Dawn R. SchneiderThe service strategy has been drawn. Blueprints have been developed. The next logical step is to develop and implement the services. Service transition takes care of this.

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Information Technology and SystemsThe ITIL Foundation examination is one of the most sought after examinations in the service industry. It is considered mandatory during employment in most of the organizations that provide IT services to customers.

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Generic Concepts,ITIL is a de facto standard for IT service management. However, service management per se is based on certain management basics that need to be well understood before I start to explain the specifics.

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Service Strategy,A strategy can make or break a company’s present and future. All companies need direction to be governed and directed in the path that brings value to the customer and sustenance to the service provider. In this chapter, I will discuss the service strategy phase in detail and all the associated processes.

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Service Design,Service design begins when the senior management in the organization has given the direction in setting up IT services. The vision for the service strategy is blueprinted in the service design phase.

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Service Transition,The service strategy has been drawn. Blueprints have been developed. The next logical step is to develop and implement the services. Service transition takes care of this.

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Abhinav Krishna KaiserReal life IT examples make the ITIL topics interesting and provide deep rooted understanding of the topic.Timed course for becoming ITIL foundation certification ready in 7 days.ITIL Foundation examin

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