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Titlebook: Advances in the Human Side of Service Engineering; Proceedings of the A Christine Leitner,Walter Ganz,Clara Bassano Conference proceedings

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發(fā)表于 2025-3-21 17:48:34 | 只看該作者 |倒序?yàn)g覽 |閱讀模式
期刊全稱Advances in the Human Side of Service Engineering
期刊簡(jiǎn)稱Proceedings of the A
影響因子2023Christine Leitner,Walter Ganz,Clara Bassano
視頻videohttp://file.papertrans.cn/151/150247/150247.mp4
發(fā)行地址Reports on smarter and wiser service systems.Focuses on the study of people as the key variable in service systems.Includes interdisciplinary contributions to service innovation and co-creation of val
學(xué)科分類Lecture Notes in Networks and Systems
圖書封面Titlebook: Advances in the Human Side of Service Engineering; Proceedings of the A Christine Leitner,Walter Ganz,Clara Bassano Conference proceedings
影響因子This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences.? It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.?
Pindex Conference proceedings 2021
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emyConnect: Building a Smart Public Service for Young Mobile Europeanson needs of European mobile youth (EMYs) living in Austria and Estonia to help them better participate in social and political life in their new host countries. These results have been used to develop an emyConnect chatbot as a tool to facilitate such participation and eventually help realize the Eu
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The Role of Technological Platforms in Co-creating Symbiotic Relationships Between Firms and Society considered as responding more to a firm’s moral duty or social responsibility. Some of the literature referenced in this article demonstrates that, in practice, society has often been seen, albeit implicitly, as a source of competitive and comparative advantage for successful firms and/or newly est
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Management of Smart City in Lens of Viable System Approachntextual analysis can cause this to understand how a city should be prepared to accommodate various contexts. Therefore, in this paper, we take the lens of viable systems approach and analyze how the systems and contexts are interconnected and affecting each other. The understanding of the way of co
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