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Titlebook: Advances in the Human Side of Service Engineering; Proceedings of the A Jim Spohrer,Christine Leitner Conference proceedings 2020 The Edit

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發(fā)表于 2025-3-21 17:11:01 | 只看該作者 |倒序?yàn)g覽 |閱讀模式
期刊全稱Advances in the Human Side of Service Engineering
期刊簡(jiǎn)稱Proceedings of the A
影響因子2023Jim Spohrer,Christine Leitner
視頻videohttp://file.papertrans.cn/151/150246/150246.mp4
發(fā)行地址Reports on smarter and wiser service systems.Highlights the need to consider human factors when designing innovative service systems.Addresses issues concerning governance, privacy, and the ethics of
學(xué)科分類Advances in Intelligent Systems and Computing
圖書封面Titlebook: Advances in the Human Side of Service Engineering; Proceedings of the A Jim Spohrer,Christine	 Leitner Conference proceedings 2020 The Edit
影響因子.This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences.? It explores a wide range of ways in which human factors in engineering, ergonomics,?human–computer?interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics,?and privacy, among others, and covers applications in many areas, from?healthcare?to education, transportation, and the economy.?Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July?16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the developmentof innovative services for various kinds of organizations.?.
Pindex Conference proceedings 2020
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https://doi.org/10.1007/978-3-662-04072-0er tools and disseminating results and highlight such markers. This study shows trace data, and advanced computational techniques are useful mechanisms for identifying work trajectories and, in some cases, provide context to work behaviors.
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https://doi.org/10.1007/978-3-662-04072-0ized health insurance company in Germany which is striving to innovate by (re)designing practices to institutionalize new health services and solutions. Our aim was to study and understand environmental properties, roles, and relationships of actors and resources in service innovation in the given real-life business context.
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Horst Steinmann,Andreas Georg Schererr the coordination, integration, application and governance of resources and organizational capabilities..In this way the motivation of this work is to answer the question to what extent architecture enables and supports the value co-creation process.
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The Emergence of the World Economyin its lifecycle and derive design principles that aim for service innovation in digital platforms. Thus, we shed light on the design and the application of mechanisms to coordinate value co-creation on service platforms embedded in service ecosystems.
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Design Principles for Health Service Innovations: Nudges from the IBM Health Records Service Platforin its lifecycle and derive design principles that aim for service innovation in digital platforms. Thus, we shed light on the design and the application of mechanisms to coordinate value co-creation on service platforms embedded in service ecosystems.
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