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Titlebook: Advances in Service Science; Proceedings of the 2 Hui Yang,Robin Qiu Conference proceedings 2019 Springer Nature Switzerland AG 2019 Servic

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發(fā)表于 2025-3-21 17:00:03 | 只看該作者 |倒序瀏覽 |閱讀模式
期刊全稱Advances in Service Science
期刊簡稱Proceedings of the 2
影響因子2023Hui Yang,Robin Qiu
視頻videohttp://file.papertrans.cn/150/149659/149659.mp4
發(fā)行地址Presents recent advances and rigorously developed papers in service science research, education and implementation.Highlights emerging technology and applications in the state-of-the-art of service re
學科分類Springer Proceedings in Business and Economics
圖書封面Titlebook: Advances in Service Science; Proceedings of the 2 Hui Yang,Robin Qiu Conference proceedings 2019 Springer Nature Switzerland AG 2019 Servic
影響因子This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging technology and applications in fields including healthcare, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume highlight ways to approach such technical challenges in service science and are based on submissions from the 2018 INFORMS International Conference on Service Science.
Pindex Conference proceedings 2019
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發(fā)表于 2025-3-21 20:58:49 | 只看該作者
Robust Modality Selection in Radiotherapy,iological and physical properties are available, none is dominant. A mathematical formulation for optimal modality selection with uncertainty in these properties is presented. Uncertainty is incorporated via a robust approach. The problem decomposes into finitely many subproblems with analytically s
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A Framework for Delivering Service Differentiation Through Operating Segments: Research Opportunitijardo and Cohen in (Manuf Serv Oper Manag 30(3):440–454, 2018 [.]) and discusses modeling and implementation implications associated with application of the framework for the management of value-added services that are bundled with manufactured products. The framework utilizes the concept of operati
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發(fā)表于 2025-3-22 13:22:11 | 只看該作者
Higher Education as a Service: The Science of Running a Lean Program in International Business, in northern Europe. We utilize the Service Science Canvas, which is a new tool for service science analysis. This innovative academic program relies exclusively on visiting faculty from around the world to teach intensive three-week courses. While access to resources and governance structures were
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發(fā)表于 2025-3-22 19:21:03 | 只看該作者
A Hypergraph-Based Modeling Approach for Service Systems,arly defined modeling approach for service systems, analyzing a service system is challenging. We therefore propose a conceptual hypergraph-based modeling approach, which can be used to model services for both traditional goods-dominant businesses, as well as service-businesses. We define key elemen
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發(fā)表于 2025-3-23 00:09:01 | 只看該作者
Zone of Optimal Distinctiveness: Provider Asset Personalization and the Psychological Ownership of er’s personalization and psychological ownership of a shared accommodation and customers’ psychological ownership of it. Our conceptual framework contributes to theory development about the unique nature of service in the sharing economy. Drawing on literature about service-dominant logic, service i
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發(fā)表于 2025-3-23 04:52:47 | 只看該作者
Data Mining Methods for Describing Federal Government Career Trajectories and Predicting Employee Sf career trajectories in federal government HR data. First, we apply association rule mining and sequential pattern mining to understand the prevalence and direction of interdepartmental transfers. Then we apply logistic regression and decision tree induction to understand and predict employee separ
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發(fā)表于 2025-3-23 08:00:37 | 只看該作者
Using the Service Science Canvas to Understand Institutional Change in a Public School System,hers fail at implementing similar educational interventions? To answer this question, we apply the service science theory to characterize a pK-12 district that is viewed as a complex educational system. Our analysis utilizes the Service Science Canvas, which is a convenient methodological tool that
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