Titlebook: Action-Based Quality Management; Strategy and Tools f Marta Peris-Ortiz,José álvarez-García Book 2014 Springer International Publishing Swi

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The Impact of TQM Critical Success Factors on Business Performance. The Mediating Role of Implementng chapter examines the use of interventional procedures for diagnosis and treatment of maxillofacial conditions. Compared to the first edition, numerous additional cases have been incorporated and a completely new chapter focuses on cone beam CT. The book will be useful for oral and maxillofacial r

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https://doi.org/10.1007/978-3-662-40323-5n-customers, also creating new industries in which competition becomes irrelevant (Hax, The delta model. Reinventing your business strategy. New York: Springer, 2010; Kim and Mauborgne, Blue ocean strategy. Boston: Harvard Business School Press, 2005; Madhok and Marques .). These reference framework

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https://doi.org/10.1007/978-3-8349-7077-0egulation for Eco-Management and Audit Scheme (EMAS) is the main tool to promote and improve environmental behavior, being a voluntary adherence. The objective of this chapter is to identify the main motivations, barriers of certified companies. Additionally, the influence of these factors on the pr

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https://doi.org/10.1007/978-3-8349-7077-0n. Less attention has been paid to how this information is used in the management process and how it can enhance internal capabilities and thereby improve company performance. In addition to addressing this question, we analyse how the extensive use of quality costs can boost organisational learning

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Zusammenfassung der Ergebnisse,hat they can sustain the competitive window and bring great efficiency, being a valuable and intangible active factor in an organization. Starting from this vision, and by applying a purely instrumental point of view centered upon results, in this chapter we will analyze to what extent the implement