| 書目名稱 | Workflow Management Systems for Process Organisations | | 編輯 | Thomas Sch?l | | 視頻video | http://file.papertrans.cn/1031/1030919/1030919.mp4 | | 叢書名稱 | Lecture Notes in Computer Science | | 圖書封面 |  | | 描述 | As the business environment has become more and more turbulent over the past decade, information technology has begun to run into the danger of becoming an impediment rather than a motor of progress. In order to deal with the need for rapid, continuous change, computer science is challenged to develop novel interrelated information and communication technologies, and to align them with the social needs of co-operating user groups, as well as the management requirements of formal organisations. Workflow systems are among the most advertised technologies addressing this trend, but they mean different things to different people. Computer scientists understand workflows as a way to extract control from application programs, thus making them more flexible. Bureaucratic organisations (and most commercial products) perceive them as supporting a linear or branching flow of documents from one workplace to another - the next try after the failure cf office automation. This book takes another perspective, that of the modem customer-driven and groupwork-oriented process organisation. Extending the language-action perspective from the CSCW field, its customer-oriented view of workflows enables | | 出版日期 | Book 19961st edition | | 關鍵詞 | Buseness Processes Re-engineering; Computer Supported Cooperative Work (CSSW); Computergestützte Zusam | | 版次 | 1 | | doi | https://doi.org/10.1007/978-3-662-21574-6 | | isbn_ebook | 978-3-662-21574-6Series ISSN 0302-9743 Series E-ISSN 1611-3349 | | issn_series | 0302-9743 | | copyright | Springer-Verlag Berlin Heidelberg 1996 |
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