Titlebook: Warranty Data Collection and Analysis; Wallace R. Blischke,M. Rezaul Karim,D. N. Prabhaka Book 2011 Springer-Verlag London Limited 2011 Co

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Product Warrantycing process employed in dealing with such claims provides an opportunity for obtaining valuable data regarding the product, the manufacturing process, customers, the service process, and so forth. The servicing of warranty results in additional costs to the manufacturer. The role of warranty data in the management of these costs is discussed.

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Product Warrantycing process employed in dealing with such claims provides an opportunity for obtaining valuable data regarding the product, the manufacturing process, customers, the service process, and so forth. The servicing of warranty results in additional costs to the manufacturer. The role of warranty data in the management of these costs is discussed.

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Reliabilitytions of reliability, ranging from design to field reliability; (2) reliability modeling, varying from the very simplest models to complex models that capture the many factors (usage, maintenance, environment, etc.) that affect product reliability; and (3) the link between product reliability and warranty.

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Warranty Claims Dataertain factors that affect the collection of warranty claims data are discussed briefly. The chapter concludes with a discussion of the use of warranty claims data for effective management of warranty from a product life cycle perspective.

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Cost Models for Two-Dimensional Warrantiesed to being random points along the time axis in the case of one-dimensional warranties. We discuss the three different approaches that have been proposed for modeling failures and warranty claims. Costs depend not only on failures but also on several other factors. We discuss these and derive cost models for some simplified cases.

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