標(biāo)題: Titlebook: Handbook of Service Science, Volume II; Paul P. Maglio,Cheryl A. Kieliszewski,Yuriko Sawat Book 2019 Springer Nature Switzerland AG 2019 s [打印本頁] 作者: FETID 時(shí)間: 2025-3-21 18:50
書目名稱Handbook of Service Science, Volume II影響因子(影響力)
書目名稱Handbook of Service Science, Volume II影響因子(影響力)學(xué)科排名
書目名稱Handbook of Service Science, Volume II網(wǎng)絡(luò)公開度
書目名稱Handbook of Service Science, Volume II網(wǎng)絡(luò)公開度學(xué)科排名
書目名稱Handbook of Service Science, Volume II被引頻次
書目名稱Handbook of Service Science, Volume II被引頻次學(xué)科排名
書目名稱Handbook of Service Science, Volume II年度引用
書目名稱Handbook of Service Science, Volume II年度引用學(xué)科排名
書目名稱Handbook of Service Science, Volume II讀者反饋
書目名稱Handbook of Service Science, Volume II讀者反饋學(xué)科排名
作者: 不可侵犯 時(shí)間: 2025-3-21 20:31
Optimal Structure of Experiential Services: Review and ExtensionsWe then discuss the implications of our framework for quality management in services, especially as it relates to a potential gap between ex-ante expectation and ex-post satisfaction, and for monetizing customers’ utilities derived while anticipating or recalling the event.作者: 全面 時(shí)間: 2025-3-22 04:24 作者: 斗志 時(shí)間: 2025-3-22 06:38
High-Tech vs. High Touch Service Design in Healthcare: A Case for Considering the Emotional Biorhytho apply core service design principles to the application of technology in healthcare. We argue the case for future research that examines (1) the unique emotional load of healthcare and thus the need to better understand the emotional biorhythm of a patient journey for effective HIT support, (2) th作者: 聯(lián)想記憶 時(shí)間: 2025-3-22 10:37 作者: Hallmark 時(shí)間: 2025-3-22 15:59
Using Employees’ Collective Intelligence for Service Innovation: Theory and Instrumentsnts and derive design recommendations for such approaches. In the second part of the chapter, we then introduce and compare four types of collective intelligence instruments that are currently used by companies to involve employees. We close by suggesting avenues for further research in this domain.作者: multiply 時(shí)間: 2025-3-22 20:41
People and Social Interaction: Drivers of Service Innovationentify the emergence and impact of innovation. Future research opportunities include automated activity system analysis, the development and validation of metrics to measure service innovation, and the incorporation of an economic perspective.作者: WAG 時(shí)間: 2025-3-23 00:29 作者: 失眠癥 時(shí)間: 2025-3-23 04:30 作者: 挑剔為人 時(shí)間: 2025-3-23 07:59
1865-4924 new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted mo978-3-030-07502-6978-3-319-98512-1Series ISSN 1865-4924 Series E-ISSN 1865-4932 作者: 瘋狂 時(shí)間: 2025-3-23 12:57 作者: Dislocation 時(shí)間: 2025-3-23 16:47 作者: 蕁麻 時(shí)間: 2025-3-23 21:35 作者: invade 時(shí)間: 2025-3-24 01:47
Sriram Dasu,Alexandra Brunner-Sperdinng, later treated and conceptualised?..Aiming to answer these questions, this volume provides, for the first time, an extensive historical study on the history of folding in mathematics, spanning from the 16th century to the 20th century, and offers a general study on the ways mathematical knowledge作者: 未開化 時(shí)間: 2025-3-24 06:12 作者: heirloom 時(shí)間: 2025-3-24 08:22 作者: wangle 時(shí)間: 2025-3-24 12:31
Niels Feldmann,Hansj?rg Fromm,Gerhard Satzger,Ronny Schüritzle on amidst the troubles of Charles VIII’s minority until 1493. Epidemic, economic depression and chaotic government had compounded these problems. ‘Grievous oppressions, mutilation of men, rape of women and girls, arson, robbery and ransom’ were the lot of the people according to a royal letter of作者: corporate 時(shí)間: 2025-3-24 18:50
Veronica Martinez,Andy Neely,Chander Velu,Stewart Leinster-Evans,Dav Bisessarin abeyance whilst the Indian enterprise underwent a reconstruction emerging as Henry Williams (1931) Ltd (HWI). In September 1933, when Owen Williams was in England, a meeting was arranged with J.H. Jolly and Allan Macbeth in Sheffield at which the former presented his terms for selling a 57 per ce作者: BABY 時(shí)間: 2025-3-24 19:15
Introduction: Why Another Handbook?,awn from both newly minted researchers who have grown-up with service science, and established researchers who are adapting their frames for the modern service context. They represent a variety of perspectives on the emergence of a new science of service and are sure to become required reading for today’s service scientists.作者: 刺穿 時(shí)間: 2025-3-24 23:57 作者: Arboreal 時(shí)間: 2025-3-25 06:09 作者: Obscure 時(shí)間: 2025-3-25 10:44
Chiehyeon Lim,Paul P. Magliothousand-year history. After hundreds of years in which repulsion and crossfertilization characterized their relationship, antagonism became the determining factor after the Franco-Prussian War of 1870–71. Instrumentalized by interested groups, the resort to arms seemed to be the consequence of a “hereditary enmity.”作者: notice 時(shí)間: 2025-3-25 11:50 作者: 名義上 時(shí)間: 2025-3-25 18:02 作者: 惹人反感 時(shí)間: 2025-3-25 20:22 作者: 無可爭(zhēng)辯 時(shí)間: 2025-3-26 03:30 作者: OVER 時(shí)間: 2025-3-26 04:27
Ruth N. Boltonulture. They influenced the daily life and the well-being of many generations, as well as misery and famine suffered by them. Conflicts and, all too often, bloody wars arose from competition for food resources and their economic utilization. This holds true not only for agriculture but also for fishing.作者: 背書 時(shí)間: 2025-3-26 11:38
Guillaume Roelsuding female suffragism, the Irish War of Independence, Irish Civil War, Cold War, and the Northern Irish Troubles. Public opinion on force-feeding was shaped by the exigencies of each of these particular contexts. Yet, regardless of historical setting, broadly similar ethical debates were played out. These primarily related to whether:作者: Limpid 時(shí)間: 2025-3-26 13:51
Jennifer D. Chandler of Henri IV, war was an inescapable reality for those in control of state policy and for the whole population. There was no choice because, in a sense, war was the raison d’être both of the state and of the social order.作者: 馬籠頭 時(shí)間: 2025-3-26 18:02 作者: 殺蟲劑 時(shí)間: 2025-3-26 23:30 作者: 偽造 時(shí)間: 2025-3-27 03:40 作者: 用手捏 時(shí)間: 2025-3-27 06:12 作者: prostatitis 時(shí)間: 2025-3-27 13:06
Mohamed Zaki,Andy Neelyactice in France, Germany and Switzerland, which had all become major players by the early twentieth century, and in the United States, the Soviet Union and Australia which joined them as the century went on.作者: Longitude 時(shí)間: 2025-3-27 16:47 作者: 環(huán)形 時(shí)間: 2025-3-27 21:38
Service Timing: Designing and Executing Service in a Dynamic Environmenth individual-level business-to-customer and customer-to-customer data offer exciting opportunities to advance our knowledge of the dynamics of service experiences. This chapter reviews what is known (and unknown) about service timing and suggest specific research questions, opportunities and challenges.作者: 撤退 時(shí)間: 2025-3-27 23:21
Designing Service Systems to Enhance Perceived Decision Controlesired role in decision making. It is well known, that trust influences the desire for decision control. This article identifies different dimensions of trust and how trust is influenced by the actions of the service provider.作者: 高腳酒杯 時(shí)間: 2025-3-28 05:19 作者: Pillory 時(shí)間: 2025-3-28 09:58 作者: Diuretic 時(shí)間: 2025-3-28 11:23
ion played a crucial role in these processes, resulting in a Nordic Welfare State in the 1980s. The author gives an overview of the major political changes in Finland between the 1940s and the 2010s..The author analyses the process of expansion and massification of Finnish higher education between t作者: 懲罰 時(shí)間: 2025-3-28 15:18 作者: Nebulizer 時(shí)間: 2025-3-28 18:48
d unplanned collection of things found in nature to the first systematic utilization of food, applying experience and newly invented simple techniques to the preparation of artefacts. During the earliest stages of civilization fishing was done with the same tools as hunting. It is an idle question a作者: 搖曳的微光 時(shí)間: 2025-3-29 01:09 作者: Morsel 時(shí)間: 2025-3-29 04:26 作者: 財(cái)主 時(shí)間: 2025-3-29 11:17 作者: Nerve-Block 時(shí)間: 2025-3-29 14:04
Amy L. Ostrom,Darima Fotheringham,Mary Jo Bitner) the squaring of the circle: construct a square equal in area to a circle; (2) the duplication of the cube: given a cube, construct the edge of a second cube whose volume is double that of the first; (3) the trisection of an angle: divide an arbitrary angle into three equal angles.作者: EVADE 時(shí)間: 2025-3-29 16:40
Guillaume Roelsder conversations about prisoner welfare, medical ethics, human rights, and civil rights. These discussions were set against historical contexts, including female suffragism, the Irish War of Independence, Irish Civil War, Cold War, and the Northern Irish Troubles. Public opinion on force-feeding wa作者: 變異 時(shí)間: 2025-3-29 21:00 作者: BIPED 時(shí)間: 2025-3-30 03:39
Yuriko Sawatanireign students than any of its continental neighbours. They had shaped and influenced its universities. To assess the significance of studying in Britain, we can look at numbers and policies, at students’ backgrounds and experience, and at the outcomes or consequences of their period of study.作者: Debility 時(shí)間: 2025-3-30 06:44 作者: 辮子帶來幫助 時(shí)間: 2025-3-30 10:56 作者: Factual 時(shí)間: 2025-3-30 12:35
nd, arrested in the 1240s for burglary, was only one of the Irish who got themselves a reputation for violence and disorder.. Sadly, but characteristically, the records give us only the English side of the stories. For many centuries we hear about the experience of foreign students through the writi作者: 拉開這車床 時(shí)間: 2025-3-30 17:35
Jennifer D. Chandlero expand and enlarge their kingdom’. Given the perpetuation of the ideology of the princely warrior and chevalier, arguably at least down to the reign of Henri IV, war was an inescapable reality for those in control of state policy and for the whole population. There was no choice because, in a sens作者: Flustered 時(shí)間: 2025-3-31 00:10 作者: 奇思怪想 時(shí)間: 2025-3-31 03:06
Robert Blair Frost,Michael Cheng,Kelly Lyonsments but also individuals to explore new roads to rapprochement. Once the French and German governments explicitly sanctioned a policy of détente, the efforts of concerned activists who had urged Franco-German cooperation found greater purchase and spread beyond the fringes of the political left. B作者: 拉開這車床 時(shí)間: 2025-3-31 05:24 作者: 暗指 時(shí)間: 2025-3-31 12:32
Luna An,Mallika Machra,Abigail M. Moser,Sanja Simonovikj,Richard C. Larsoncounting on the diplomatic policy developed since 1919. It was based on an “alliance de revers” with Poland and the Little Entente (Czechoslovakia, Yugoslavia, and Rumania). Two great conferences, the economic and financial conference in London and the disarmament conference in Geneva, collapsed in
