標(biāo)題: Titlebook: Exploring Service Science; 10th International C Henriqueta Nóvoa,Monica Dr?goicea,Niklas Kühl Conference proceedings 2020 The Editor(s) (if [打印本頁] 作者: 不服從 時間: 2025-3-21 19:25
書目名稱Exploring Service Science影響因子(影響力)
書目名稱Exploring Service Science影響因子(影響力)學(xué)科排名
書目名稱Exploring Service Science網(wǎng)絡(luò)公開度
書目名稱Exploring Service Science網(wǎng)絡(luò)公開度學(xué)科排名
書目名稱Exploring Service Science被引頻次
書目名稱Exploring Service Science被引頻次學(xué)科排名
書目名稱Exploring Service Science年度引用
書目名稱Exploring Service Science年度引用學(xué)科排名
書目名稱Exploring Service Science讀者反饋
書目名稱Exploring Service Science讀者反饋學(xué)科排名
作者: Antimicrobial 時間: 2025-3-21 23:02
Exploring Service Science978-3-030-38724-2Series ISSN 1865-1348 Series E-ISSN 1865-1356 作者: 憲法沒有 時間: 2025-3-22 01:16
Lecture Notes in Business Information Processinghttp://image.papertrans.cn/f/image/320380.jpg作者: Adulate 時間: 2025-3-22 06:35
https://doi.org/10.1007/978-3-642-60691-5eness of organizations. To better understand how the literature in the customer experience field has evolved, this study presents a bibliometric study of 613 articles published in peer-reviewed journals from 1991 to 2018 using citation and reference co-citation analyses. The results show that servic作者: 抵押貸款 時間: 2025-3-22 11:36
Madhu B. Anand-Srivastava Ph.D.lies experiences, taking into account that this endeavor, in most cases, require the participation of all departments and systems of a firm. In that context, the first issue is how to find the insights that are the basis for design. In a service economy where co-creation is a trend, it is mandatory 作者: meritorious 時間: 2025-3-22 14:47
K. Tawada,M. Toyoda,Y. Imafuku,A. Yamadathe analysis of service productivity must be also linked to service quality. Hence, the aim of this work is to outlines a new efficiency assessment based on these two productivity components (technical efficiency and service quality). More specifically, we adapt efficiency measurement techniques to 作者: meritorious 時間: 2025-3-22 19:35
Sarwat Salim MD,M. Bruce Shields MDvalue proposition rests on the promise that fast chargers re-empower drivers to fulfil their mobility needs within acceptable servicing times. This is in particular important when levels for tolerance are low like on long-distance journeys. That value proposition might set inflated customer expectat作者: Irremediable 時間: 2025-3-23 00:55 作者: 擁護(hù)者 時間: 2025-3-23 04:19
Mechanismus — Vitalismus — Mnemismusests the hypothesis that the service load of incoming calls is correlated with the number of abandoned calls. The analysis main conclusions are: (1) Regular workdays share similar hourly call profile, and same rush hours. (2) Weekend hourly profile is substantially different than the workdays’ profi作者: 一條卷發(fā) 時間: 2025-3-23 06:25 作者: Defraud 時間: 2025-3-23 12:28 作者: Allodynia 時間: 2025-3-23 15:18
Stathis Psillos,Stavros Ioannidisrs. This paper proposes a model for real-time basket addition in the e-grocery sector that includes predictors inferred from anonymous clickstream data, such as a Markov page view sequence discrimination value. This model aims at anticipating the addition and the non-addition of items to customers’ 作者: osteocytes 時間: 2025-3-23 18:55
Mechanistic Models of Asymmetric Reductionsy be a significant impact on job reduction, which may jeopardize labor sustainability. Accordingly, there is a need to better understand this phenomenon and to analyze it in the light of a particular theory. However, there is a scarcity of AI theories in the service management literature. In order t作者: 天氣 時間: 2025-3-23 22:55
https://doi.org/10.1007/978-981-10-4521-9ngs on such platforms are typically facilitated by intermediaries. While blockchain technology can serve as means for creating a digital platform, it makes these intermediaries obsolete by creating trust through the system itself. Yet, blockchain is often referred to as “innovative technology in sea作者: 健談 時間: 2025-3-24 03:53
The Logic of Observational Functor Calculiers’ needs in a more meaningful way. Thus, they have a profound effect not only on customer experience but also on streamlining future service offerings, business models and service ecosystems. However, while research is emerging, the concept of smart service is still vague, complicating its success作者: 你不公正 時間: 2025-3-24 10:29 作者: 終止 時間: 2025-3-24 11:08
Jubina Balan Venghateri,Benjamin Geigerrstand the evolution of the FinTechs ecosystem, through a socio-technical system theory and service innovation lense. A case study research methodology was used, in which 6 Brazilian and 5 Portuguese FinTechs were analyzed. Primary data was collected using semi-structured interviews with managers an作者: Entrancing 時間: 2025-3-24 16:52
Jaya Srivastava,Muhammad H. Zamanies that are able to learn from themselves, providing more and more relevant results, i.e. Artificial Intelligence (AI). While there have been significant advances on the capabilities of AI, the impacts of this technology on service provision are still unknown. Conceptual research claims that AI off作者: ALT 時間: 2025-3-24 22:16 作者: 挑剔為人 時間: 2025-3-25 01:07
1865-1348 , as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management..978-3-030-38723-5978-3-030-38724-2Series ISSN 1865-1348 Series E-ISSN 1865-1356 作者: LATHE 時間: 2025-3-25 03:33
https://doi.org/10.1007/978-3-642-60691-5X field. Secondly, initial studies emphasized the hedonic aspects of consumption, although subsequent studies have broadened the CX scope. Thirdly, customer experience has evolved from a static to a dynamic view. Lastly, as the field consolidates, the role of technology has gained prominence.作者: Scintigraphy 時間: 2025-3-25 10:25
Madhu B. Anand-Srivastava Ph.D. system leads service provision in the realm of haute cuisine identifying and giving greater visibility to those restaurants whose value proposal stands out from the rest. The basic assumption of this paper is that analyzing sector leaders can be of great help for the rest of the actors in the field.作者: Ostrich 時間: 2025-3-25 13:10 作者: OATH 時間: 2025-3-25 16:33
Mechanismus — Vitalismus — Mnemismusurve fitting to the demand profile, and for computing the required workforce. The analysis process and the workforce planning could be applied on other call centers, and used as a basis for comparison.作者: Arthropathy 時間: 2025-3-25 20:25
https://doi.org/10.1007/978-3-658-17266-4the customer’s costs of downtime. Despite some pioneer work in this field, current knowledge does not suffice for the successful application of SOSD in the domain of industrial maintenance. Consequently, the objective of this work is to develop a method to determine a manufacturer’s costs of downtime.作者: 嗎啡 時間: 2025-3-26 03:49 作者: 盡責(zé) 時間: 2025-3-26 06:22 作者: 燕麥 時間: 2025-3-26 09:01
The Logic of Observational Functor Calculibased search approach across 33 academic and three practitioner-oriented journals yielded 157 relevant articles (out of 13.022 articles). The contribution of this investigation is the cross-disciplinary overview of smart service with implications to a broader understanding of the role of smart service in individuals’ everyday lives.作者: faucet 時間: 2025-3-26 12:58
Jubina Balan Venghateri,Benjamin Geiger socio-technical system perspective it was possible to understand the roles of social, technological and organizational actors in the evolution of these ecosystems. From the service innovation perspective, it was possible to understand the dynamics of the evolution of the FinTech ecosystems and its results.作者: exostosis 時間: 2025-3-26 19:35 作者: famine 時間: 2025-3-27 00:09
On Finding the Voice of the Customer in the Digital Traces of the Michelin-Star Gastronomy Experienc system leads service provision in the realm of haute cuisine identifying and giving greater visibility to those restaurants whose value proposal stands out from the rest. The basic assumption of this paper is that analyzing sector leaders can be of great help for the rest of the actors in the field.作者: ABOUT 時間: 2025-3-27 01:33
Reducing the Expectation-Performance Gap in EV Fast Charging by Managing Service Performance at reducing that gap by managing performance. Our findings indicate significant benefits by the IS and highlights further opportunities for the IS discipline. Also, this article invites researchers from service science to discover opportunities for better expectation management and further reduction of the identified gap.作者: 烤架 時間: 2025-3-27 08:14 作者: 繼承人 時間: 2025-3-27 13:24 作者: Obliterate 時間: 2025-3-27 15:38 作者: tolerance 時間: 2025-3-27 20:55 作者: NAVEN 時間: 2025-3-28 00:23 作者: 獨裁政府 時間: 2025-3-28 04:29 作者: aggressor 時間: 2025-3-28 07:59 作者: 商談 時間: 2025-3-28 14:12
1865-1348 , in February 2020. .The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technolog作者: Lice692 時間: 2025-3-28 17:13 作者: 向下五度才偏 時間: 2025-3-28 20:31
K. Tawada,M. Toyoda,Y. Imafuku,A. Yamada an Italian airline by applying a Principal Component Analysis (PCA) - Data Envelopment Analysis (DEA) model and we verify which airline routes are ranked among the most efficient ones by also including, in the proposed model, the presence of this undesirable output.作者: incarcerate 時間: 2025-3-28 22:56
https://doi.org/10.1007/978-3-662-39761-9 (k-NN) and the Singular Value Decomposition (SVD), with Feed-Forward Neural Networks; given these assumptions, we finally demonstrated that a “Deep” Neural architecture could achieve better results in terms of “l(fā)oss” generated by the model, laying the foundations for a new, innovative paradigm in service recommendation science.作者: 評論者 時間: 2025-3-29 03:58 作者: 托人看管 時間: 2025-3-29 07:31 作者: 陪審團(tuán)每個人 時間: 2025-3-29 12:47 作者: iodides 時間: 2025-3-29 18:29
Quality and Efficiency Evaluation of Airlines Services an Italian airline by applying a Principal Component Analysis (PCA) - Data Envelopment Analysis (DEA) model and we verify which airline routes are ranked among the most efficient ones by also including, in the proposed model, the presence of this undesirable output.作者: 影響 時間: 2025-3-29 20:59
Collaborative Recommendations with Deep Feed-Forward Networks: An Approach to Service Personalizatio (k-NN) and the Singular Value Decomposition (SVD), with Feed-Forward Neural Networks; given these assumptions, we finally demonstrated that a “Deep” Neural architecture could achieve better results in terms of “l(fā)oss” generated by the model, laying the foundations for a new, innovative paradigm in service recommendation science.作者: fiscal 時間: 2025-3-30 03:20 作者: Anecdote 時間: 2025-3-30 04:24
