標(biāo)題: Titlebook: Exploring Service Science; 9th International Co Gerhard Satzger,Lia Patrício,Peter Hottum Conference proceedings 2018 Springer Nature Switz [打印本頁] 作者: 柳條筐 時(shí)間: 2025-3-21 19:56
書目名稱Exploring Service Science影響因子(影響力)
書目名稱Exploring Service Science影響因子(影響力)學(xué)科排名
書目名稱Exploring Service Science網(wǎng)絡(luò)公開度
書目名稱Exploring Service Science網(wǎng)絡(luò)公開度學(xué)科排名
書目名稱Exploring Service Science被引頻次
書目名稱Exploring Service Science被引頻次學(xué)科排名
書目名稱Exploring Service Science年度引用
書目名稱Exploring Service Science年度引用學(xué)科排名
書目名稱Exploring Service Science讀者反饋
書目名稱Exploring Service Science讀者反饋學(xué)科排名
作者: kyphoplasty 時(shí)間: 2025-3-21 22:57 作者: 尖酸一點(diǎn) 時(shí)間: 2025-3-22 01:47 作者: PHON 時(shí)間: 2025-3-22 06:52
An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Managementcal view. It extends current perspectives on smart services and proposes a definition highlighting the relevance of customer centricity and customer data management for service engineering. For this purpose, smart service dimensions will be deduced from current literature. These dimensions represent作者: 無聊點(diǎn)好 時(shí)間: 2025-3-22 11:59 作者: Ordeal 時(shí)間: 2025-3-22 16:14 作者: Ordeal 時(shí)間: 2025-3-22 17:11 作者: 有權(quán) 時(shí)間: 2025-3-22 21:16 作者: 脆弱帶來 時(shí)間: 2025-3-23 05:03
Open Innovation in Ecosystems – A Service Science Perspective on Open Innovatione alignment to this trend, the notion of ‘ecosystems’ is becoming popular to describe a system of complex relationships between diverse actors in analogy to natural ecosystems. With growing prominence of ecosystems, a stronger need for collaboration and co-creation beyond traditional supply chain ne作者: ovation 時(shí)間: 2025-3-23 07:49 作者: 香料 時(shí)間: 2025-3-23 13:26
Digitalization of Field Service Planning: The Role of Organizational Knowledge and Decision Support l dependent on field service planning. Hence, the efficient delivery of field services has become a main competitive differentiator and is driving companies to digitalize their processes and utilize decision support systems. Based on a qualitative interview study of maintenance providers, the paper 作者: 聰明 時(shí)間: 2025-3-23 14:59
Co-creation in Action: An Acid Test of Smart Service Systems Viability structural/system traits of SSS and the value co-creation therein, and how the achievement of a co-creative experience is effectively supportive of the SSS viability.. - This conceptual paper deepens two scientific propositions: (i) Are we able to distinguish between ‘structural’ and ‘system’ featu作者: lacrimal-gland 時(shí)間: 2025-3-23 19:42 作者: 果核 時(shí)間: 2025-3-24 01:02
Market Launch Process of Data-Driven Services for Manufacturers: A Qualitative Guidelinen services fail more often than traditional industrial services or products within the first year on the market. In terms of market launch, their digital characteristics differ from traditional industrial services and thus need specific structures and actions, which companies currently lack. Therefo作者: 小歌劇 時(shí)間: 2025-3-24 03:48
Success Factors of SaaS Providers’ Business Models – An Exploratory Multiple-Case Studyding of the underlying success factors and thus, the reasons for this performance discrepancy is, however, still limited. The goal of this research paper is therefore to investigate the success factors of SaaS providers’ business models by conducting an exploratory multiple-case study. 21 expert int作者: Gustatory 時(shí)間: 2025-3-24 10:31
End-to-End Methodological Approach for the Data-Driven Design of Customer-Centered Digital Services methodologies for using data analytics systematically in an end-to-end process for designing services. Therefore, in this paper, we develop a conceptual approach covering the innovation funnel from idea generation to market deployment. In particular, we describe how qualitative approaches alternate作者: 思考才皺眉 時(shí)間: 2025-3-24 13:23
Conference proceedings 2018ptember 2018. .The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Proces作者: Nmda-Receptor 時(shí)間: 2025-3-24 16:57 作者: 情感脆弱 時(shí)間: 2025-3-24 21:38
David E. Anderson,David A. Haflerhas a positive effect on service value which is an important factor for firms’ market success. Hereby we aim to contribute to research on service modularization and technology management. Our research is based on survey-data of 147 companies offering IT services in the B2B context and is analyzed using the partial least square method.作者: mortuary 時(shí)間: 2025-3-25 03:00 作者: 現(xiàn)任者 時(shí)間: 2025-3-25 05:51
Irving M. Shapiro,William J. Landis the mixed services and pure virtual services. For academics this is the first attempt to discuss a growing topic in the operations management literature. Thus, this study may also help practitioners to understand the challenges they may have to deal with an omni-channel strategy in a business network context.作者: 確保 時(shí)間: 2025-3-25 11:18 作者: Nebulous 時(shí)間: 2025-3-25 14:35 作者: 擴(kuò)大 時(shí)間: 2025-3-25 17:12
Gerald Scott (Professor of Polymer Science)d for determining maintenance policies that minimize roads’ life-cycle costs. Our results show that substituting laser-based road condition inspections by a crowdsensing-based monitoring service can decrease total costs by 5.9?% while an approach, which combines both monitoring approaches, reduces the costs by 6.98?%.作者: 新手 時(shí)間: 2025-3-25 20:48
Laura L. Carstensen,John M. Nealely rely on tacit and embedded knowledge in their decision-making. Therefore, knowledge-driven decision support systems—which have not yet been adopted in the industry—have been identified as an important cornerstone of the coming digitalization of field service planning.作者: choleretic 時(shí)間: 2025-3-26 02:20 作者: Chagrin 時(shí)間: 2025-3-26 05:22 作者: inspired 時(shí)間: 2025-3-26 11:45
The Effect of Service Modularity on Flexibility in the Digital Age – An Investigation in the B2B Conhas a positive effect on service value which is an important factor for firms’ market success. Hereby we aim to contribute to research on service modularization and technology management. Our research is based on survey-data of 147 companies offering IT services in the B2B context and is analyzed using the partial least square method.作者: 防止 時(shí)間: 2025-3-26 14:30 作者: Hippocampus 時(shí)間: 2025-3-26 19:56
Omni-Channel Service Architectures in a Technology-Based Business Network: An Empirical Insight the mixed services and pure virtual services. For academics this is the first attempt to discuss a growing topic in the operations management literature. Thus, this study may also help practitioners to understand the challenges they may have to deal with an omni-channel strategy in a business network context.作者: chiropractor 時(shí)間: 2025-3-26 21:28
An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Managementervices. The restaurant sector serves in this context as an innovative application field for smart service prototyping. The paper represents current research in progress, outlines the objective of the research initiative and demonstrates first empirical research results.作者: flavonoids 時(shí)間: 2025-3-27 02:01 作者: 豐富 時(shí)間: 2025-3-27 05:26 作者: 整理 時(shí)間: 2025-3-27 13:30
Digitalization of Field Service Planning: The Role of Organizational Knowledge and Decision Support ly rely on tacit and embedded knowledge in their decision-making. Therefore, knowledge-driven decision support systems—which have not yet been adopted in the industry—have been identified as an important cornerstone of the coming digitalization of field service planning.作者: 支柱 時(shí)間: 2025-3-27 13:35 作者: 阻塞 時(shí)間: 2025-3-27 19:12
Success Factors of SaaS Providers’ Business Models – An Exploratory Multiple-Case Studyof cost advantages, performance and scalability. Overall, established SaaS providers obtain a reference framework to compare, rethink and innovate their present business models. Companies that are planning to offer SaaS in future gain valuable insights which should directly feed into their business model design process.作者: 蝕刻術(shù) 時(shí)間: 2025-3-27 23:17 作者: Deduct 時(shí)間: 2025-3-28 03:28 作者: declamation 時(shí)間: 2025-3-28 07:35 作者: 假裝是我 時(shí)間: 2025-3-28 13:41 作者: Mnemonics 時(shí)間: 2025-3-28 16:04
1865-1348 any, in September 2018. .The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Serv作者: Externalize 時(shí)間: 2025-3-28 19:58 作者: corpuscle 時(shí)間: 2025-3-29 02:05
Customers Input via Social Media for New Service Developmentth the customers while developing new services. Other traditional methods of customer interaction also play a key role in developing a successful new service. The article has implications for the financial service firms interested in marketing new services in the United States and other developed countries.作者: Commodious 時(shí)間: 2025-3-29 03:53
Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterpmers in the co-development of advanced services. In terms of a practical contribution, our research suggests that employee-centric service innovation—the idea of utilizing front line employees as proxies of customers—is a viable strategy to mitigate the identified challenges.作者: 南極 時(shí)間: 2025-3-29 07:21 作者: CUR 時(shí)間: 2025-3-29 12:10 作者: 膝蓋 時(shí)間: 2025-3-29 16:02 作者: figment 時(shí)間: 2025-3-29 21:42
1865-1348 like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice..978-3-030-00712-6978-3-030-00713-3Series ISSN 1865-1348 Series E-ISSN 1865-1356 作者: 跟隨 時(shí)間: 2025-3-30 02:55 作者: Ancillary 時(shí)間: 2025-3-30 04:46
Jutta Conrads-Strauch,Ilse Balbo,Ulla Bonaserformed in systems of weakly tied actors..The purpose of this paper is to broaden the perspective of research in open innovation and to advance the understanding of open innovation in ecosystems by combining insights from service science research with the concept of open innovation. Consequently, t作者: tattle 時(shí)間: 2025-3-30 12:12
C. M. Friend,J. R. Swanson,F. A. Flitsche smartness of SSS is considered as the basis of their viability.. - Limits of this work depends on the theoretical nature of reflections introduced up-to-know. This framework will stimulate future studies by deepening case studies or empirical surveys.. - Applying a smart context to modern service 作者: tangle 時(shí)間: 2025-3-30 15:13 作者: Synthesize 時(shí)間: 2025-3-30 20:11 作者: Obsequious 時(shí)間: 2025-3-30 22:31 作者: voluble 時(shí)間: 2025-3-31 01:21
David E. Anderson,David A. Hafleribility. This is important since research findings on the role of service digitalization in this context are scarce and still equivocal. Following research on digital business strategy, we propose and provide empirical evidence that service digitalization positively moderates the effect of service m作者: 過分自信 時(shí)間: 2025-3-31 07:31
Mechanisms of Migration in Fishesminishing the flexibility of satisfying customer demands. This conflict of interests reaches its peak in the quotation process, where suppliers are spending a considerable amount of time and effort, often preparing their quotes from the scratch. The purpose of this paper is to apply the concept of s作者: propose 時(shí)間: 2025-3-31 12:35
Irving M. Shapiro,William J. Landisimplications from the existing alignment between the network-preferred channel with other channels and clients. The methodological approach is qualitative, exploratory in nature, and employs case study research in a large private retail bank in Portugal. It includes multiple sources of data collecti作者: 致敬 時(shí)間: 2025-3-31 13:53
Sonja M. Kessler,Alexandra K. Kiemercal view. It extends current perspectives on smart services and proposes a definition highlighting the relevance of customer centricity and customer data management for service engineering. For this purpose, smart service dimensions will be deduced from current literature. These dimensions represent作者: Condyle 時(shí)間: 2025-3-31 18:37
Molecular Classification of Breast Cancer,ver, the diffusion of SE research results into practice is still rare. This is especially crucial, since structured SE methodologies are required to support businesses with the ongoing digitalization of their services. To help closing the gap between research and practice, we conducted 13 semi-struc作者: RECUR 時(shí)間: 2025-3-31 21:46
Kenneth B. Calder,Michael B. Morganted a multi-phase research approach used in several recent ethnographic studies. The findings suggest that a firm must use social media to interact with the customers while developing new services. Other traditional methods of customer interaction also play a key role in developing a successful new
