標(biāo)題: Titlebook: Exploring Service Science; 10th International C Henriqueta Nóvoa,Monica Dr?goicea,Niklas Kühl Conference proceedings 2020 The Editor(s) (if [打印本頁] 作者: Jaundice 時(shí)間: 2025-3-21 18:46
書目名稱Exploring Service Science影響因子(影響力)
書目名稱Exploring Service Science影響因子(影響力)學(xué)科排名
書目名稱Exploring Service Science網(wǎng)絡(luò)公開度
書目名稱Exploring Service Science網(wǎng)絡(luò)公開度學(xué)科排名
書目名稱Exploring Service Science被引頻次
書目名稱Exploring Service Science被引頻次學(xué)科排名
書目名稱Exploring Service Science年度引用
書目名稱Exploring Service Science年度引用學(xué)科排名
書目名稱Exploring Service Science讀者反饋
書目名稱Exploring Service Science讀者反饋學(xué)科排名
作者: Interregnum 時(shí)間: 2025-3-21 20:32 作者: 決定性 時(shí)間: 2025-3-22 02:57
Trinidad de Miguel,Oude Zhu,Tomás G. Villa an Italian airline by applying a Principal Component Analysis (PCA) - Data Envelopment Analysis (DEA) model and we verify which airline routes are ranked among the most efficient ones by also including, in the proposed model, the presence of this undesirable output.作者: 倒轉(zhuǎn) 時(shí)間: 2025-3-22 05:28
Nepal: First Steps Towards Redressing HIs?, (k-NN) and the Singular Value Decomposition (SVD), with Feed-Forward Neural Networks; given these assumptions, we finally demonstrated that a “Deep” Neural architecture could achieve better results in terms of “l(fā)oss” generated by the model, laying the foundations for a new, innovative paradigm in service recommendation science.作者: 禁令 時(shí)間: 2025-3-22 11:01
https://doi.org/10.1007/978-3-8350-9274-7n RVM. We contribute by developing and evaluating an approach for hourly forecasts in a retail setting – this combination of application domain and forecast granularity is novel. A trace-driven simulation confirms that the forecasting-based approach leads to less downtime and costs than na?ve emptying strategies.作者: 真 時(shí)間: 2025-3-22 16:21 作者: 真 時(shí)間: 2025-3-22 19:14 作者: Thyroiditis 時(shí)間: 2025-3-22 21:35 作者: artifice 時(shí)間: 2025-3-23 04:49 作者: 壯麗的去 時(shí)間: 2025-3-23 07:20 作者: 肉體 時(shí)間: 2025-3-23 11:42
Conceptualizing the Role of Blockchain Technology in Digital Platform Businessthis gap with a taxonomy of blockchain platforms. It thereby aims to provide researchers and practitioners alike with a structured and holistic approach for studying practical use cases to allow for a better understanding of blockchain-based platforms.作者: 價(jià)值在貶值 時(shí)間: 2025-3-23 14:02
Understanding the Impact of Artificial Intelligence on Services on service, namely by understanding current trends in AI, and how they are, and will, impact service provision. To achieve this, a qualitative study, following Grounded Theory methodology was performed, with ten Artificial Intelligence experts selected from industry and academia.作者: 富足女人 時(shí)間: 2025-3-23 21:10 作者: defuse 時(shí)間: 2025-3-23 22:45
Samson Abramsky,Adam BrandenburgerX field. Secondly, initial studies emphasized the hedonic aspects of consumption, although subsequent studies have broadened the CX scope. Thirdly, customer experience has evolved from a static to a dynamic view. Lastly, as the field consolidates, the role of technology has gained prominence.作者: 顯示 時(shí)間: 2025-3-24 03:15
Methods to Quantify DNA Transfer in system leads service provision in the realm of haute cuisine identifying and giving greater visibility to those restaurants whose value proposal stands out from the rest. The basic assumption of this paper is that analyzing sector leaders can be of great help for the rest of the actors in the field.作者: 蔑視 時(shí)間: 2025-3-24 09:11
Jinling Huang,Johann Peter Gogarten at reducing that gap by managing performance. Our findings indicate significant benefits by the IS and highlights further opportunities for the IS discipline. Also, this article invites researchers from service science to discover opportunities for better expectation management and further reduction of the identified gap.作者: 向宇宙 時(shí)間: 2025-3-24 12:10
Christin A. Mujica,Ana J. Bridgesurve fitting to the demand profile, and for computing the required workforce. The analysis process and the workforce planning could be applied on other call centers, and used as a basis for comparison.作者: MOAN 時(shí)間: 2025-3-24 18:30
Europa – Politik – Gesellschaftthe customer’s costs of downtime. Despite some pioneer work in this field, current knowledge does not suffice for the successful application of SOSD in the domain of industrial maintenance. Consequently, the objective of this work is to develop a method to determine a manufacturer’s costs of downtime.作者: 原來 時(shí)間: 2025-3-24 21:53 作者: Analogy 時(shí)間: 2025-3-25 02:58
https://doi.org/10.1007/978-3-8349-8217-9 are smaller in number making it difficult to draw a clear pattern. At current days, researchers are slowly advancing with new AI theories and moving away from those already in use, such as in computer science, ethics, philosophical theories, and so on.作者: delegate 時(shí)間: 2025-3-25 03:21
Ehrlichkeit und Selbstbeherrschungbased search approach across 33 academic and three practitioner-oriented journals yielded 157 relevant articles (out of 13.022 articles). The contribution of this investigation is the cross-disciplinary overview of smart service with implications to a broader understanding of the role of smart service in individuals’ everyday lives.作者: SLING 時(shí)間: 2025-3-25 09:58 作者: Ischemia 時(shí)間: 2025-3-25 14:25
Customer Experience Literature Analysis Based on BibliometryX field. Secondly, initial studies emphasized the hedonic aspects of consumption, although subsequent studies have broadened the CX scope. Thirdly, customer experience has evolved from a static to a dynamic view. Lastly, as the field consolidates, the role of technology has gained prominence.作者: Euphonious 時(shí)間: 2025-3-25 17:45 作者: 障礙 時(shí)間: 2025-3-25 23:22
Reducing the Expectation-Performance Gap in EV Fast Charging by Managing Service Performance at reducing that gap by managing performance. Our findings indicate significant benefits by the IS and highlights further opportunities for the IS discipline. Also, this article invites researchers from service science to discover opportunities for better expectation management and further reduction of the identified gap.作者: jeopardize 時(shí)間: 2025-3-26 01:51 作者: 天真 時(shí)間: 2025-3-26 05:56
Enabling System-Oriented Service Delivery in Industrial Maintenance: A Meta-method for Predicting Inthe customer’s costs of downtime. Despite some pioneer work in this field, current knowledge does not suffice for the successful application of SOSD in the domain of industrial maintenance. Consequently, the objective of this work is to develop a method to determine a manufacturer’s costs of downtime.作者: Inordinate 時(shí)間: 2025-3-26 10:38
Predicting Market Basket Additions as a Way to Enhance Customer Service Levelsretailing company is explored. The empirical results reveal the high predictive power of the model proposed, based on the explanatory variables introduced, as well as the supremacy of random forests over logistic regression.作者: frivolous 時(shí)間: 2025-3-26 12:50
Artificial Intelligence Theory in Service Management are smaller in number making it difficult to draw a clear pattern. At current days, researchers are slowly advancing with new AI theories and moving away from those already in use, such as in computer science, ethics, philosophical theories, and so on.作者: 昏迷狀態(tài) 時(shí)間: 2025-3-26 20:42
Towards a Better Understanding of Smart Services - A Cross-Disciplinary Investigationbased search approach across 33 academic and three practitioner-oriented journals yielded 157 relevant articles (out of 13.022 articles). The contribution of this investigation is the cross-disciplinary overview of smart service with implications to a broader understanding of the role of smart service in individuals’ everyday lives.作者: 獸群 時(shí)間: 2025-3-27 00:37
Understanding FinTech Ecosystem Evolution Through Service Innovation and Socio-technical System Pers socio-technical system perspective it was possible to understand the roles of social, technological and organizational actors in the evolution of these ecosystems. From the service innovation perspective, it was possible to understand the dynamics of the evolution of the FinTech ecosystems and its results.作者: 外向者 時(shí)間: 2025-3-27 03:07
Conference proceedings 2020ary 2020. .The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and t作者: 無目標(biāo) 時(shí)間: 2025-3-27 05:22
https://doi.org/10.1007/978-3-030-38724-2service science; SaaS - Software a a Service; SOA - service-oriented architectures; Web services; servic作者: Digitalis 時(shí)間: 2025-3-27 10:45 作者: STALE 時(shí)間: 2025-3-27 15:41 作者: 破布 時(shí)間: 2025-3-27 19:47
Methods to Quantify DNA Transfer in lies experiences, taking into account that this endeavor, in most cases, require the participation of all departments and systems of a firm. In that context, the first issue is how to find the insights that are the basis for design. In a service economy where co-creation is a trend, it is mandatory 作者: 品牌 時(shí)間: 2025-3-28 01:27
Trinidad de Miguel,Oude Zhu,Tomás G. Villathe analysis of service productivity must be also linked to service quality. Hence, the aim of this work is to outlines a new efficiency assessment based on these two productivity components (technical efficiency and service quality). More specifically, we adapt efficiency measurement techniques to 作者: uveitis 時(shí)間: 2025-3-28 03:50 作者: Gudgeon 時(shí)間: 2025-3-28 10:15 作者: dandruff 時(shí)間: 2025-3-28 13:14
Christin A. Mujica,Ana J. Bridgesests the hypothesis that the service load of incoming calls is correlated with the number of abandoned calls. The analysis main conclusions are: (1) Regular workdays share similar hourly call profile, and same rush hours. (2) Weekend hourly profile is substantially different than the workdays’ profi作者: 橡子 時(shí)間: 2025-3-28 14:45 作者: 協(xié)迫 時(shí)間: 2025-3-28 22:37
https://doi.org/10.1007/978-3-8350-9274-7M is crucial for a further proliferation of this technology. Bin full events are the major reason for Reverse Vending Machine (RVM) downtime at the world leader in the RVM market. The paper at hand develops and evaluates an approach based on machine learning and statistical approximation to foresee 作者: keloid 時(shí)間: 2025-3-28 22:57
Horizontale Supply-Chain-Beziehungenrs. This paper proposes a model for real-time basket addition in the e-grocery sector that includes predictors inferred from anonymous clickstream data, such as a Markov page view sequence discrimination value. This model aims at anticipating the addition and the non-addition of items to customers’ 作者: jagged 時(shí)間: 2025-3-29 06:19 作者: 叢林 時(shí)間: 2025-3-29 09:28
Tradition — Innovation — Visionngs on such platforms are typically facilitated by intermediaries. While blockchain technology can serve as means for creating a digital platform, it makes these intermediaries obsolete by creating trust through the system itself. Yet, blockchain is often referred to as “innovative technology in sea作者: 古文字學(xué) 時(shí)間: 2025-3-29 15:15 作者: depreciate 時(shí)間: 2025-3-29 15:50
Couch Potato: The Antithesis of Hormesis,oT), Big Data and Biometrics. Consequently, further research opportunities in the service industry domain are also expected. In light of the above, the purpose of this paper is to explore the potentialities and limitations of service robots in the hospitality industry. To this end, this paper uses a作者: Brain-Imaging 時(shí)間: 2025-3-29 21:40
Hormonal Actions in Non-endocrine Systemsrstand the evolution of the FinTechs ecosystem, through a socio-technical system theory and service innovation lense. A case study research methodology was used, in which 6 Brazilian and 5 Portuguese FinTechs were analyzed. Primary data was collected using semi-structured interviews with managers an作者: colloquial 時(shí)間: 2025-3-30 01:12 作者: BRIDE 時(shí)間: 2025-3-30 04:17
978-3-030-38723-5The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl作者: 忘川河 時(shí)間: 2025-3-30 08:15 作者: ATOPY 時(shí)間: 2025-3-30 14:47 作者: Lymphocyte 時(shí)間: 2025-3-30 18:55
On Finding the Voice of the Customer in the Digital Traces of the Michelin-Star Gastronomy Experienclies experiences, taking into account that this endeavor, in most cases, require the participation of all departments and systems of a firm. In that context, the first issue is how to find the insights that are the basis for design. In a service economy where co-creation is a trend, it is mandatory
