標(biāo)題: Titlebook: Creating a Customer Experience-Centric Startup; A Step-by-Step Frame Thomas Suwelack,Manuel Stegemann,Feng Xia Ang Book 2022 The Editor(s) [打印本頁] 作者: 愚蠢地活 時(shí)間: 2025-3-21 16:32
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書目名稱Creating a Customer Experience-Centric Startup被引頻次
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書目名稱Creating a Customer Experience-Centric Startup讀者反饋
書目名稱Creating a Customer Experience-Centric Startup讀者反饋學(xué)科排名
作者: 拍翅 時(shí)間: 2025-3-21 21:57
Starting a Start-Up, for good ideas and for convincing pitches. We also present a step-by-step framework that ensures that the focus on the end customer is maintained throughout all steps towards a business model. This framework illustrates how we will proceed in the remaining chapters of this book.作者: Accolade 時(shí)間: 2025-3-22 03:20 作者: 違抗 時(shí)間: 2025-3-22 04:46
,Outside-In: Defining the CX-Centric Business DNA—The Why, How, and What of a Start-Up,e aspects outline how a company wants to achieve its purpose. Based on “why” and “how”, start-ups must plan concrete measurements before entering a market. Developing customer solutions and go-to-market strategies constitute the “what” in Simon Sinek’s concept of a golden circle.作者: Prognosis 時(shí)間: 2025-3-22 11:01
2731-4758 ds of design, psychology and digitization.Offers a structure.This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today‘s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experie作者: 極深 時(shí)間: 2025-3-22 13:01
e, we describe the multi-layered aspects of CX below. A comprehensive management of CX is key in a globalised, competitive environment, as it is becoming increasingly difficult for companies to position and differentiate themselves solely by means of functional characteristics.作者: 極深 時(shí)間: 2025-3-22 17:27 作者: Resistance 時(shí)間: 2025-3-23 00:26 作者: legacy 時(shí)間: 2025-3-23 03:11 作者: Flustered 時(shí)間: 2025-3-23 07:50
Inside-Out: Testing, Implementation, and Communication of Experience Elements,ibute to the company’s goals. Testing may sound simple at first glance. However, generating valid results requires methodological know-how. In this chapter, we show which criteria should be considered in order to reach valid conclusions via testing.作者: 上腭 時(shí)間: 2025-3-23 11:13 作者: 廢除 時(shí)間: 2025-3-23 16:01
for good ideas and for convincing pitches. We also present a step-by-step framework that ensures that the focus on the end customer is maintained throughout all steps towards a business model. This framework illustrates how we will proceed in the remaining chapters of this book.作者: 魔鬼在游行 時(shí)間: 2025-3-23 20:40 作者: ingrate 時(shí)間: 2025-3-23 23:20
Kaisong Song,Daling Wang,Shi Feng,Ge Yue aspects outline how a company wants to achieve its purpose. Based on “why” and “how”, start-ups must plan concrete measurements before entering a market. Developing customer solutions and go-to-market strategies constitute the “what” in Simon Sinek’s concept of a golden circle.作者: 一夫一妻制 時(shí)間: 2025-3-24 02:40
https://doi.org/10.1007/978-3-030-92458-4Customer Experience; Business Success; Consumer Behavior; Services; Customer Relationship作者: Indolent 時(shí)間: 2025-3-24 07:37
978-3-030-92460-7The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl作者: 有害 時(shí)間: 2025-3-24 11:29
Creating a Customer Experience-Centric Startup978-3-030-92458-4Series ISSN 2731-4758 Series E-ISSN 2731-4766 作者: GRIPE 時(shí)間: 2025-3-24 17:41 作者: Glossy 時(shí)間: 2025-3-24 22:59 作者: uveitis 時(shí)間: 2025-3-24 23:45 作者: 淘氣 時(shí)間: 2025-3-25 04:46
offers and many more. There is a multitude of definitions and it is hard for newcomers to find their way through this jungle of information. Therefore, we describe the multi-layered aspects of CX below. A comprehensive management of CX is key in a globalised, competitive environment, as it is becom作者: 窩轉(zhuǎn)脊椎動(dòng)物 時(shí)間: 2025-3-25 10:01
d ideas should be thought through from different perspectives in order to evaluate their potential. And they should be convincing for the important stakeholders inside and outside a company. Companies, i.e. start-ups, often convince with good pitch decks. In this chapter, we look at the requirements作者: Arbitrary 時(shí)間: 2025-3-25 12:29 作者: 共同時(shí)代 時(shí)間: 2025-3-25 18:36 作者: eustachian-tube 時(shí)間: 2025-3-25 23:19
Ruiming Tang,Huayu Wu,Stéphane Bressand, but should be lived in the daily operative business. Before and after implementing ideas, managers should test them and evaluate whether they contribute to the company’s goals. Testing may sound simple at first glance. However, generating valid results requires methodological know-how. In this ch作者: 蓋他為秘密 時(shí)間: 2025-3-26 00:46
Belastungen und Strukturbeanspruchungen, be the first drop of water that sends a ripple through all organisational decisions and actions. The customer experience framework in this book covers all the core areas and processes which need to be carefully managed in order to facilitate the ripple effect. Apart from what has been covered in th作者: Pander 時(shí)間: 2025-3-26 06:19 作者: leniency 時(shí)間: 2025-3-26 11:41 作者: 顧客 時(shí)間: 2025-3-26 16:42 作者: 厚顏 時(shí)間: 2025-3-26 18:16 作者: Neuralgia 時(shí)間: 2025-3-27 00:14
Starting a Start-Up,d ideas should be thought through from different perspectives in order to evaluate their potential. And they should be convincing for the important stakeholders inside and outside a company. Companies, i.e. start-ups, often convince with good pitch decks. In this chapter, we look at the requirements作者: 帶傷害 時(shí)間: 2025-3-27 03:39
Understanding the Outside World: Customers and the Surrounding Environment,ore always be the consumer. It is important to focus on concrete target groups as there is no “one size fits all”. Knowing and describing these target groups appropriately requires a lot of research. We therefore explain the persona concept for illustrating target groups in this chapter. We also pre作者: insular 時(shí)間: 2025-3-27 08:04 作者: penance 時(shí)間: 2025-3-27 12:10
Inside-Out: Testing, Implementation, and Communication of Experience Elements,d, but should be lived in the daily operative business. Before and after implementing ideas, managers should test them and evaluate whether they contribute to the company’s goals. Testing may sound simple at first glance. However, generating valid results requires methodological know-how. In this ch作者: 古文字學(xué) 時(shí)間: 2025-3-27 13:37
Future Considerations, be the first drop of water that sends a ripple through all organisational decisions and actions. The customer experience framework in this book covers all the core areas and processes which need to be carefully managed in order to facilitate the ripple effect. Apart from what has been covered in th作者: 優(yōu)雅 時(shí)間: 2025-3-27 20:28
2731-4758 re the main contributions of this book:..·??????? Provides a clear step-by-step guide to create a customer experience-centric company .·??????? Introduces most impactful tools that managers can use to successfu978-3-030-92460-7978-3-030-92458-4Series ISSN 2731-4758 Series E-ISSN 2731-4766 作者: 陰謀小團(tuán)體 時(shí)間: 2025-3-28 01:04
