標題: Titlebook: Complaint Management and Channel Choice; An Analysis of Custo Stefan Garding,Andrea Bruns Book 2015 The Author(s) 2015 Complaint channel.Co [打印本頁] 作者: 自治 時間: 2025-3-21 19:56
書目名稱Complaint Management and Channel Choice影響因子(影響力)
書目名稱Complaint Management and Channel Choice影響因子(影響力)學科排名
書目名稱Complaint Management and Channel Choice網絡公開度
書目名稱Complaint Management and Channel Choice網絡公開度學科排名
書目名稱Complaint Management and Channel Choice被引頻次
書目名稱Complaint Management and Channel Choice被引頻次學科排名
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書目名稱Complaint Management and Channel Choice年度引用學科排名
書目名稱Complaint Management and Channel Choice讀者反饋
書目名稱Complaint Management and Channel Choice讀者反饋學科排名
作者: 態(tài)度暖昧 時間: 2025-3-21 22:42 作者: 我還要背著他 時間: 2025-3-22 01:52 作者: 粗鄙的人 時間: 2025-3-22 08:21
Book 2015ocial networks as new complaint channel is analysed. The managerial recommendations to improve customer satisfaction are based on a survey and reveal critical determinants of customer channel choice and their expectation and perception of each complaint channel.作者: Harbor 時間: 2025-3-22 09:35 作者: GROUP 時間: 2025-3-22 13:26 作者: GROUP 時間: 2025-3-22 20:35
Conclusions for Organisational Complaint Management and Future Research,cial interaction is identified as a mediator for customers’ perception of complaint channel adequacy. To conclude this chapter, managerial implications are suggested. Besides, the contributions to existing literature as well as the limitations of the studies are revealed.作者: prediabetes 時間: 2025-3-22 22:59 作者: cipher 時間: 2025-3-23 02:43
2191-5482 rove customer satisfaction are based on a survey and reveal critical determinants of customer channel choice and their expectation and perception of each complaint channel.978-3-319-18178-3978-3-319-18179-0Series ISSN 2191-5482 Series E-ISSN 2191-5490 作者: STALE 時間: 2025-3-23 07:30 作者: reserve 時間: 2025-3-23 10:47 作者: averse 時間: 2025-3-23 16:57 作者: Mendacious 時間: 2025-3-23 19:45 作者: giggle 時間: 2025-3-23 22:15
SpringerBriefs in Businesshttp://image.papertrans.cn/c/image/231280.jpg作者: 同音 時間: 2025-3-24 02:58 作者: SEMI 時間: 2025-3-24 07:13
Sustainability and Sustainable Business,e as well as from a customer perspective in the context of business-to-customer relationships. It is emphasized that complaining customers are beneficial for companies as they can identify weaknesses of service encounters or products. After a successful service recovery, companies might have the opp作者: Root494 時間: 2025-3-24 10:44 作者: 有毛就脫毛 時間: 2025-3-24 14:57
https://doi.org/10.1007/978-3-031-42955-2ur main managerial implications are drawn from the results of the empirical studies. First, traditional communication channels like mail, e-mail, phone and face-to-face are evaluated regarding their adequacy in the context of customer complaints. Second, social networks as a potential new complaint 作者: monogamy 時間: 2025-3-24 23:05
Book 2015ocial networks as new complaint channel is analysed. The managerial recommendations to improve customer satisfaction are based on a survey and reveal critical determinants of customer channel choice and their expectation and perception of each complaint channel.作者: 漂浮 時間: 2025-3-25 00:13 作者: GRIN 時間: 2025-3-25 06:49
Conceptualising Customer Expectations with Complaint Channels,作者: collagenase 時間: 2025-3-25 10:20
,Analysis of Customers’ Complaint Channel Choice and Complaint Behaviour,作者: 定點 時間: 2025-3-25 15:17
Amirul Hoque,Jyoti Raj,Ashim Saha,Paritosh Bhattacharya . of a “simple” theoretical principle which can distinguish the liberty of the individual from the liberty of the state. Liberty is mentioned often in Hume’s philosophical and historical writings but the remarks are usually brief and in the context of discussing something else such as the nature of作者: 增強 時間: 2025-3-25 19:00 作者: Annotate 時間: 2025-3-25 21:46 作者: Definitive 時間: 2025-3-26 00:24
Towards Formal Safety Analysis in Feature-Oriented Product Line Developmentduct lines of software-intensive embedded systems. We show how to uniformly augment a feature-oriented, model-based design approach with the specification of safety requirements, failure models and fault injection. Therefore we analyze system hazards and identify the causes, i.e. failures and inadeq作者: Arctic 時間: 2025-3-26 05:57 作者: AXIS 時間: 2025-3-26 11:04 作者: moratorium 時間: 2025-3-26 16:42 作者: 縮減了 時間: 2025-3-26 19:37
Efficient Computation of Time-Bounded Reachability Probabilities in Uniform Continuous-Time Markov Decision Processes given time bound in a uniform CTMDP, i.e., a CTMDP in which the delay time distribution per state visit is the same for all states. We prove that these probabilities coincide for (time-abstract) history-dependent and Markovian schedulers that resolve nondeterminism either deterministically or in a randomized way.作者: 體貼 時間: 2025-3-26 22:34
,Organisationsver?nderung für Mobilisierung,as intra- and interspecies cell-cell communication signals and also mediate interactions of bacteria with other organisms. These signals appear to be particularly relevant in plant-associated bacteria, but are also present in other microorganisms, and could offer a chance to develop new strategies to combat pathogens.作者: Heterodoxy 時間: 2025-3-27 02:18 作者: abracadabra 時間: 2025-3-27 09:11 作者: 裙帶關系 時間: 2025-3-27 11:51 作者: 爭吵加 時間: 2025-3-27 15:29
Book 1988conomics, Hanagement or Operations Research will be able to read profitably the thirty-nine other chapters. Psychologists, Sociologists, Social Philosophers and other specialists of the social sciences will also read this book with interest, as will high-level practitioners of decision~making and ad作者: 牽連 時間: 2025-3-27 20:19
https://doi.org/10.1057/978-1-137-58974-3 der Philosophie (Neiman 2017, 51) – es ist auch die Kernaufgabe der Kulturwissenschaften. Gerade dort, wo sie sehr versteckt sind, wirken implizite überzeugungen besonders natürlich. Dass dies konkrete Folgen haben kann für Menschen, die landl?ufig als ?behindert? bezeichnet werden, zeigt sich z. B作者: artless 時間: 2025-3-27 22:40
Karin Altgeld,Sybille St?be-Blosseycardiography in most common clinical scenarios.Provides step.This book comprehensively reviews the use of echocardiography in the rapidly evolving field of critical care cardiology. Increasingly, cardiac care units (CCU) are focusing on the management of patients with multisystem diseases, advanced 作者: 方便 時間: 2025-3-28 05:06
Description Logic, Theory Combination, and All ThatEssays Dedicated to
