標(biāo)題: Titlebook: Chatbot Research and Design; 4th International Wo Asbj?rn F?lstad,Theo Araujo,Petter Bae Brandtzaeg Conference proceedings 2021 Springer Na [打印本頁] 作者: 公款 時間: 2025-3-21 16:15
書目名稱Chatbot Research and Design影響因子(影響力)
書目名稱Chatbot Research and Design影響因子(影響力)學(xué)科排名
書目名稱Chatbot Research and Design網(wǎng)絡(luò)公開度
書目名稱Chatbot Research and Design網(wǎng)絡(luò)公開度學(xué)科排名
書目名稱Chatbot Research and Design被引頻次
書目名稱Chatbot Research and Design被引頻次學(xué)科排名
書目名稱Chatbot Research and Design年度引用
書目名稱Chatbot Research and Design年度引用學(xué)科排名
書目名稱Chatbot Research and Design讀者反饋
書目名稱Chatbot Research and Design讀者反饋學(xué)科排名
作者: implore 時間: 2025-3-21 22:05 作者: gait-cycle 時間: 2025-3-22 03:56
https://doi.org/10.1007/978-1-4302-0432-9he story are also described and presented through the smart assistant program. Results from a small-scale experiment are presented and the potential of this conversational interface for interactive spoken-word literature is discussed.作者: 豐滿中國 時間: 2025-3-22 04:49 作者: 脊椎動物 時間: 2025-3-22 09:05 作者: 不舒服 時間: 2025-3-22 16:15
Matthew MacDonald,Mario Szpusztateristics of the intents associated with particularly high or low customer experience, suggesting paths towards efficient improvement of chatbot user experience. Based on the findings, we point to key implications for theory and practice and suggest directions for future research.作者: 不舒服 時間: 2025-3-22 20:24 作者: 拍翅 時間: 2025-3-22 22:28 作者: CHIP 時間: 2025-3-23 02:55 作者: 規(guī)章 時間: 2025-3-23 08:03 作者: Legend 時間: 2025-3-23 09:50
More than FAQ! Chatbot Taxonomy for Business-to-Business Customer Servicesation systems literature. To provide both researchers and practitioners with knowledge about the characteristics and archetypal patterns of chatbots currently existing in B2B customer services, we develop and discuss a 17-dimensional chatbot taxonomy for B2B customer services based on Nickerson et a作者: 培養(yǎng) 時間: 2025-3-23 17:27
Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satiteristics of the intents associated with particularly high or low customer experience, suggesting paths towards efficient improvement of chatbot user experience. Based on the findings, we point to key implications for theory and practice and suggest directions for future research.作者: 壓迫 時間: 2025-3-23 18:13
Should a Chatbot Disclose Itself? Implications for an Online Conversational Retailerandle the interactions, many of them feel it would be eerie if a chatbot pretended to be human. The present study aims at disentangling this sort of ambivalence people have for chatbots through an investigation on how the explicit disclosure of the chatbot identity, before the interaction, influence作者: BADGE 時間: 2025-3-23 22:23 作者: 預(yù)定 時間: 2025-3-24 05:34
User Perception of Text-Based Chatbot Personalityxt. Building on previous work in the field of human-computer interaction on designing chatbot personality, we investigate whether users in a low-stakes conversation have a preference for a specific personality type when the agent does not use voice, is not visually represented, and does not provide 作者: Incompetent 時間: 2025-3-24 07:56 作者: Aspiration 時間: 2025-3-24 12:30 作者: Graves’-disease 時間: 2025-3-24 16:29
36 Questions to Loving a Chatbot: Are People Willing to Self-disclose to a Chatbot? examine the role of four underlying processes, namely trust, social presence, anonymity, and shame. These aims were tested among 150 participants by means of an experiment with three conditions (chatbot, a human via CMC, or a human face-to-face). In all conditions, participants were asked nine ques作者: 剝削 時間: 2025-3-24 23:02 作者: cortex 時間: 2025-3-24 23:30 作者: Urea508 時間: 2025-3-25 06:37
Heuristic Evaluation of COVID-19 Chatbotsne visual elements with natural conversation. While conversational capabilities of chatbots improve, little attention has been given to the evaluation of the user experience and chatbot usability. This paper presents the results of a heuristic review of 24 COVID-19 chatbots on different channels (we作者: Cumbersome 時間: 2025-3-25 09:38 作者: 最后一個 時間: 2025-3-25 13:40
Conversational Agents to Promote Children’s Verbal Communication Skills expression skills from an early age. Our research is a preliminary evaluation of conversational technology to support this process. In this paper, we describe the design process of a speech-based conversational agent for children, which involved a Wizard-of-Oz empirical study with 20 primary school作者: indoctrinate 時間: 2025-3-25 17:10 作者: 針葉類的樹 時間: 2025-3-25 20:10 作者: Herd-Immunity 時間: 2025-3-26 01:02
Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Sati, we investigate customer satisfaction surveys as a source of insight into such user experience. A total of 5,687 customer satisfaction reports on users’ interactions with a customer service chatbot, and the corresponding chatbot interactions, are analyzed. The findings demonstrate that customer sat作者: Genome 時間: 2025-3-26 07:37
Data Components and the DataSetandle the interactions, many of them feel it would be eerie if a chatbot pretended to be human. The present study aims at disentangling this sort of ambivalence people have for chatbots through an investigation on how the explicit disclosure of the chatbot identity, before the interaction, influence作者: sterilization 時間: 2025-3-26 09:44
Data Components and the DataSetlity of interaction. An online experiment using a 2 (Communication Style: Informal vs. Formal) by 2 (Brand: Familiar vs. Unfamiliar) between subject design was conducted in which participants performed customer service tasks with the assistance of chatbots developed for the study. Subsequently, they作者: 連鎖 時間: 2025-3-26 13:45 作者: 開始發(fā)作 時間: 2025-3-26 19:51 作者: hypotension 時間: 2025-3-26 23:59
Matthew MacDonald,Mario Szpusztaing allow the development of Conversational Agents that support increasingly complex tasks. When the complexity increases, the conversation alone is no more sufficient to support the interaction effectively, but other modalities must be integrated to relieve the cognitive burden for the final user. 作者: padding 時間: 2025-3-27 02:14 作者: Enzyme 時間: 2025-3-27 05:28
https://doi.org/10.1007/978-1-4302-0432-9de its users with social support and improve wellbeing and mental health outcomes. It is questionable to what extent social chatbots are successful support providers, as there are several differences between chatbots and humans. Given the diverse subconcepts of social support, this paper aims to eva作者: 專橫 時間: 2025-3-27 11:11 作者: Assemble 時間: 2025-3-27 15:57 作者: incarcerate 時間: 2025-3-27 21:16 作者: 嬰兒 時間: 2025-3-28 00:26 作者: 方便 時間: 2025-3-28 02:23
https://doi.org/10.1007/978-1-4302-0432-9mer satisfaction. Similarly, in the business-to-business (B2B) sector, more and more companies use chatbots on their websites and social media channels, to establish sales team contact, to provide information about their products and services or to help customers with their requests and claims. Cust作者: infantile 時間: 2025-3-28 06:59 作者: Acclaim 時間: 2025-3-28 13:50 作者: Conjuction 時間: 2025-3-28 16:47
Chatbot Research and Design978-3-030-68288-0Series ISSN 0302-9743 Series E-ISSN 1611-3349 作者: 商業(yè)上 時間: 2025-3-28 22:31
Lecture Notes in Computer Sciencehttp://image.papertrans.cn/c/image/224172.jpg作者: 詼諧 時間: 2025-3-29 00:37 作者: noxious 時間: 2025-3-29 03:56 作者: 脫離 時間: 2025-3-29 07:21 作者: 歌唱隊 時間: 2025-3-29 14:42 作者: 尊敬 時間: 2025-3-29 17:56 作者: propose 時間: 2025-3-29 23:34 作者: 能量守恒 時間: 2025-3-30 02:13 作者: dialect 時間: 2025-3-30 05:16
https://doi.org/10.1007/978-1-4302-0432-9while measures of structural support and received support received less attention. Surprisingly, directionality of support was another important subconcept of social support in social chatbot literature. Theoretical and practical implications as well as suggestions for future research are discussed.作者: 袋鼠 時間: 2025-3-30 11:55
36 Questions to Loving a Chatbot: Are People Willing to Self-disclose to a Chatbot?significantly mediated the effect of condition on self-disclosure. The findings of this study have important implications for the implementation of social chatbots for psychotherapy to support people with mental health problems.作者: 門閂 時間: 2025-3-30 13:41
“I’m Here for You”: Can Social Chatbots Truly Support Their Users? A Literature Reviewwhile measures of structural support and received support received less attention. Surprisingly, directionality of support was another important subconcept of social support in social chatbot literature. Theoretical and practical implications as well as suggestions for future research are discussed.作者: 泥土謙卑 時間: 2025-3-30 20:26
Data Components and the DataSets found. Thus, a chatbot’s informal communication style induced a higher perceived social presence which in turn positively influenced quality of the interaction and brand attitude. However, brand familiarity did not enhance perceptions of appropriateness, indicating participants do not assign different roles to chatbots as communication partner.作者: 無禮回復(fù) 時間: 2025-3-30 21:17
https://doi.org/10.1007/978-1-4302-0432-9nalities along two axes of the Five Factor Model (extraversion and agreeableness). We conducted a user study to evaluate user engagement, user perception of the agents, and the effect of user personality on user experience.
