標題: Titlebook: CRM Systems in Industrial Companies; Intra- and Inter-Org Andrea Perna,Enrico Baraldi Book 2014 Palgrave Macmillan, a division of Macmillan [打印本頁] 作者: 動詞 時間: 2025-3-21 19:31
書目名稱CRM Systems in Industrial Companies影響因子(影響力)
書目名稱CRM Systems in Industrial Companies影響因子(影響力)學科排名
書目名稱CRM Systems in Industrial Companies網(wǎng)絡(luò)公開度
書目名稱CRM Systems in Industrial Companies網(wǎng)絡(luò)公開度學科排名
書目名稱CRM Systems in Industrial Companies被引頻次
書目名稱CRM Systems in Industrial Companies被引頻次學科排名
書目名稱CRM Systems in Industrial Companies年度引用
書目名稱CRM Systems in Industrial Companies年度引用學科排名
書目名稱CRM Systems in Industrial Companies讀者反饋
書目名稱CRM Systems in Industrial Companies讀者反饋學科排名
作者: Factorable 時間: 2025-3-21 22:38
Integration und Differentiationpares the ground for identifying and analyzing, in Chapter 9, the inter-organizational effects of Loccioni’s CRM system, that is, the effects emerging between Loccioni and other organizations such as key customers. By considering first how CRM was embedded inside the host organization (Chapter 7) an作者: Debility 時間: 2025-3-22 01:11
Connecting IT Systems, Users and Organizations,ributions it can make to an organization installing a new IT system, as well as the critical issues that arise when IT is installed. Section 3.4 concludes the chapter by investigating the impact of IT on organizations, stressing both the positive and negative effects. For instance, how IT impacts on作者: 非秘密 時間: 2025-3-22 06:08 作者: 單片眼鏡 時間: 2025-3-22 08:54 作者: Asseverate 時間: 2025-3-22 13:29 作者: Asseverate 時間: 2025-3-22 19:02
. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation and use of CRM, revealing how truly challenging it is to extract value from CRM systems.978-1-349-46317-6978-1-137-33566-1作者: 債務(wù) 時間: 2025-3-22 21:50 作者: 不理會 時間: 2025-3-23 04:58
Die Methode der finiten Elemente,model, is introduced in Section 5.3, paving the way for understanding the phenomenon of “resource embeddedness” (Section 5.4). The chapter continues by applying the “resource interaction” perspective to CRM (Section 5.5.), which will help us frame the intra- and inter-organizational effects deriving from the embedding of CRM systems (Section 5.6).作者: 注射器 時間: 2025-3-23 06:58 作者: palette 時間: 2025-3-23 10:00
CRM, Its Roots in Management Studies and Recent Research Trends,pplied in a business-to-business (B2B) context (Section 4.5). Having a clear idea of what is meant by CRM helps us frame the key object of our empirical investigation of chapters 6–8, as well as how CRM can be conceptualized and analyzed, as shown in chapters 5 and 9.作者: 易彎曲 時間: 2025-3-23 16:25 作者: 使增至最大 時間: 2025-3-23 19:04 作者: concise 時間: 2025-3-23 23:28 作者: Amplify 時間: 2025-3-24 04:49 作者: 惰性女人 時間: 2025-3-24 07:20
L. Collatz,G. Meinardus,H. Wernere issue of managing relationships, both one by one and as part of a customer portfolio. Section 2.5 concludes the chapter by proposing an alternative, network-based view of Key Account Management (KAM), that is, the practice of managing key customer relationships.作者: TAIN 時間: 2025-3-24 11:00 作者: Pantry 時間: 2025-3-24 16:52
Bilen Emek Abali,Celal ?ak?ro?luIn this chapter we first summarize and discuss the results of our research (Section 10.1) and its contribution (Section 10.2). We then derive from our results a set of managerial implications for firms who aim to implement and use CRM (Section 10.3). The chapter concludes with the formulation of a further research agenda about CRM (Section 10.4).作者: AMITY 時間: 2025-3-24 20:51 作者: ineffectual 時間: 2025-3-25 01:27 作者: 移動 時間: 2025-3-25 04:07 作者: sorbitol 時間: 2025-3-25 09:22
Book 2014CRM Systems in Industrial Companies contributes new knowledge on Customer Relationship Management (CRM) in the field of industrial marketing. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation and use of CRM, revealing how truly challenging it is to extract value from CRM systems.作者: ostrish 時間: 2025-3-25 14:15 作者: 違反 時間: 2025-3-25 16:44 作者: Excise 時間: 2025-3-25 20:49 作者: Strength 時間: 2025-3-26 01:52 作者: eustachian-tube 時間: 2025-3-26 06:48
Hausdorff Metric and its Applications, introduce our theoretical frame and more specific research questions (Section 1.2). We also provide details of the methodology behind our study (Section 1.3) and position it by specifying our contribution (Section 1.4). We conclude the chapter by presenting the outline of the rest of the book (Sect作者: intention 時間: 2025-3-26 12:32 作者: Hdl348 時間: 2025-3-26 14:39 作者: overhaul 時間: 2025-3-26 18:18 作者: intrude 時間: 2025-3-27 00:02
Die Methode der finiten Elemente,bedding of IT systems in organizations. This chapter now applies those concepts to CRM systems, viewed as specific types of IT systems, but also expands the organizational perspective on IT to embrace inter-organizational effects. After introducing a new view of CRM as a socio-technical resource int作者: 邪惡的你 時間: 2025-3-27 02:25 作者: plasma-cells 時間: 2025-3-27 05:47 作者: 修飾語 時間: 2025-3-27 10:31
Integration und Differentiationoccioni’s: Magneti Marelli (Section 8.2), Whirlpool (Section 8.3), Trenitalia (Section 8.4), Continental (Section 8.5), Tod’s (Section 8.6) and Haier (Section 8.7). These customers vary in terms of industrial sector and solutions they purchased from Loccioni, but are all important customers for Locc作者: CRUE 時間: 2025-3-27 16:41
Bilen Emek Abali,Celal ?ak?ro?luof connections between the system and the other technical and organizational resources (Baraldi and Waluszewski, 2005). These connections between resources (also known as “interfaces”, H?kansson and Waluszewski, 2002; Baraldi, 2003) influence the use of the new IT tool and hence the appearance of it作者: 謙虛的人 時間: 2025-3-27 20:01 作者: AV-node 時間: 2025-3-27 22:02
Customer Relationships in Industrial Networks, be managed. After introducing the Industrial Marketing and Purchasing (IMP) perspective on relationships (Section 2.1), we discuss their complex (Section 2.2) and dynamic nature (Section 2.3). Based on this understanding of the characteristics of B2B customer relationships, Section 2.4 addresses th作者: 失誤 時間: 2025-3-28 04:43 作者: Expiration 時間: 2025-3-28 09:30 作者: NATAL 時間: 2025-3-28 12:36
Conceptualizing CRM as an Interacting Resource,bedding of IT systems in organizations. This chapter now applies those concepts to CRM systems, viewed as specific types of IT systems, but also expands the organizational perspective on IT to embrace inter-organizational effects. After introducing a new view of CRM as a socio-technical resource int作者: Encoding 時間: 2025-3-28 17:01
Introducing CRM in an Industrial Company: The Case of the Loccioni Group,eting processes are described (Section 6.2), followed by an overview of Loccioni’s customer base (Section 6.3). These three initial sections provide a background for understanding the context in which the CRM system was introduced. The following three sections focus specifically on CRM at Loccioni, 作者: Accomplish 時間: 2025-3-28 19:33
Adopting and Using CRM at the Loccioni Group, chapter also describes the process whereby this new IT system became embedded in Loccioni’s internal organization, that is, which routines and patterns of use emerged around the system, as well as between various groups of users. After a brief introduction (Section 7.1), different paths in using th作者: AGGER 時間: 2025-3-29 02:27 作者: 刺耳的聲音 時間: 2025-3-29 03:31
Case Analysis: The Embedding and Effects of CRM at Loccioni,of connections between the system and the other technical and organizational resources (Baraldi and Waluszewski, 2005). These connections between resources (also known as “interfaces”, H?kansson and Waluszewski, 2002; Baraldi, 2003) influence the use of the new IT tool and hence the appearance of it作者: 仇恨 時間: 2025-3-29 09:27
10樓作者: ANN 時間: 2025-3-29 15:15
10樓
