標(biāo)題: Titlebook: Boundary Spanning Elements and the Marketing Function in Organizations; Concepts and Empiric Sunil Sahadev,Keyoor Purani,Neeru Malhotra Boo [打印本頁] 作者: Osteopenia 時間: 2025-3-21 19:41
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書目名稱Boundary Spanning Elements and the Marketing Function in Organizations讀者反饋學(xué)科排名
作者: perpetual 時間: 2025-3-21 22:09 作者: 口味 時間: 2025-3-22 02:01 作者: fender 時間: 2025-3-22 08:06 作者: 裙帶關(guān)系 時間: 2025-3-22 09:58 作者: 木質(zhì) 時間: 2025-3-22 15:29
978-3-319-35016-5Springer International Publishing Switzerland 2015作者: Left-Atrium 時間: 2025-3-22 19:55 作者: 用肘 時間: 2025-3-23 01:00 作者: 革新 時間: 2025-3-23 03:31
Alterity: The Trace of the Other,rain (burnout)—job performance model using data from a large Russian retail bank. Contrary to findings from North American-Western research, the study findings show that burnout plays no mediating role in the job demand stressors—job performance relationship. Implications of the results are discusse作者: 上流社會 時間: 2025-3-23 05:37 作者: CAND 時間: 2025-3-23 13:38 作者: Intractable 時間: 2025-3-23 17:11
https://doi.org/10.1057/978-1-137-52744-8ntation is hypothesised to reduce role-stress while performance orientation is linked to high role-stress. Further, the mediating role of role stress variables on job satisfaction is tested. The conceptual model is tested among a sample of salespersons from India. The analyses provide support for mo作者: 可互換 時間: 2025-3-23 19:35 作者: Triglyceride 時間: 2025-3-23 23:18
https://doi.org/10.1057/978-1-137-52744-8ctify the failure, service recovery is attempted. Effective recovery is fundamental to restoring customer confidence in the organisation and repatronage intentions. Service failure events and subsequent recovery shape customer experience with the service. Service failure and recovery can thus be see作者: 防御 時間: 2025-3-24 04:52 作者: immunity 時間: 2025-3-24 06:30 作者: 利用 時間: 2025-3-24 12:16 作者: 出沒 時間: 2025-3-24 16:17
https://doi.org/10.1057/978-1-137-52744-8st of the hypothesis. The relationship between performance orientation and role-stress constructs as well as the relationship between learning orientation and role-ambiguity is validated through a Partial least square analysis. Implications and future research ideas are discussed.作者: 過于平凡 時間: 2025-3-24 21:50 作者: 占線 時間: 2025-3-25 00:56
The Mediating Role of Role Stress in the Relationship Between Goal Orientation and Job Satisfactionst of the hypothesis. The relationship between performance orientation and role-stress constructs as well as the relationship between learning orientation and role-ambiguity is validated through a Partial least square analysis. Implications and future research ideas are discussed.作者: 吼叫 時間: 2025-3-25 07:07
Management Interventions and Prosocial Behaviours: Understanding the Mediating Mechanisms,nication, training and development and empowerment) have a direct effect on PSBs. In addition, these relationships are mediated by role stress and job attitudes. Implications for service management and future research directions are discussed.作者: Mettle 時間: 2025-3-25 10:08 作者: 否認(rèn) 時間: 2025-3-25 11:43
Book 2015ative. Previous studies have often been disseminated across several academic disciplines like services marketing, personal selling and sales management etc. and this?monograph?aggregates studies dealing with boundary spanning elements or has boundary spanning elements related to the marketing functi作者: 圓柱 時間: 2025-3-25 18:57
s boundary spanning elements related to the marketing function as the main empirical platform under a uniform theoretical perspective.?Each chapter in the book?deals with an important research theme and synthesizes studies?in relation to boundary spanning elements.978-3-319-35016-5978-3-319-13440-6作者: ATOPY 時間: 2025-3-25 21:29 作者: 正論 時間: 2025-3-26 03:42
Exploring the Role of Salesperson Attributes and Service Behaviors in Adaptive Selling,ngness to disclose, customer satisfaction and behavioral intentions) as consequences. We also test this model using a field-survey with actual customers in a retail setting in Hong Kong. Our findings help demystify the adaptive selling by unraveling the customer evaluation and judgment processes.作者: 阻止 時間: 2025-3-26 07:52
Managing Boundary Spanning Elements: An Introduction,anizational structures and increased emphasis on outsourcing, organizations today are susceptible to degenerate into ‘silos’ and in turn hampering the synergy and efficiency. Boundary spanning research becomes critical to answer some emerging questions in this area. Organization theorists have consi作者: ICLE 時間: 2025-3-26 09:34 作者: 符合國情 時間: 2025-3-26 13:40
A Study of Service Worker Burnout in Russia,rain (burnout)—job performance model using data from a large Russian retail bank. Contrary to findings from North American-Western research, the study findings show that burnout plays no mediating role in the job demand stressors—job performance relationship. Implications of the results are discusse作者: COWER 時間: 2025-3-26 17:29 作者: RALES 時間: 2025-3-26 23:07
Exploring the Role of Salesperson Attributes and Service Behaviors in Adaptive Selling,ers at retail level, making it extremely important to recruit the right kind of salespeople and give them the right kind of training to serve their customers better. However, there is little prior research that combines these two perspectives in the adaptive selling context. We address this gap with作者: 狗舍 時間: 2025-3-27 02:47 作者: 可轉(zhuǎn)變 時間: 2025-3-27 06:08
Management Interventions and Prosocial Behaviours: Understanding the Mediating Mechanisms,quality and customer satisfaction. Therefore, it becomes important to identify the variables that influence FLEs job attitudes and Prosocial Service Behaviours (PSBs). The conceptual framework developed from extant literature is presented, which proposes that management interventions (internal commu作者: Limpid 時間: 2025-3-27 10:44 作者: 清醒 時間: 2025-3-27 14:33 作者: 中止 時間: 2025-3-27 19:25 作者: aphasia 時間: 2025-3-28 00:19
Managing Boundary Spanning Elements: An Introduction,avior—that traverse the boundaries of organization such as sales person, service workers and public servants. This chapter introduces nine interesting research studies presented in the following chapters of the book and attempt to put them in perspective in light of extant literature in the area of 作者: 延期 時間: 2025-3-28 03:07
,Customer Cyberbullying: The Experiences of India’s International-Facing Call Centre Agents,eir value systems. In addition to extending the workplace bullying literature through a focus on extra-organizational/external bullying, employer-driven interventions promoting ethical workplaces are suggested as means to address the issue.作者: 改變立場 時間: 2025-3-28 08:45 作者: CHAR 時間: 2025-3-28 14:03 作者: 微生物 時間: 2025-3-28 17:21 作者: Rct393 時間: 2025-3-28 20:33
Boundary Spanning Challenges in a Co-Creative Enterprise: Lesson from Social Problem-Solving Collabf partnership formation activities, implementation activities and outcomes of such partnerships. It is also posited here that frameworks provided by the cross-sector collaboration are relevant in providing important insights into the boundary spanning challenges in a co-creative enterprise. The chap作者: noxious 時間: 2025-3-29 02:27