標(biāo)題: Titlebook: Better Business by Phone; A Guide to Effective Valerie O’Dea Textbook 1998Latest edition Macmillan Publishers Limited 1998 business.busines [打印本頁] 作者: firearm 時(shí)間: 2025-3-21 19:35
書目名稱Better Business by Phone影響因子(影響力)
書目名稱Better Business by Phone影響因子(影響力)學(xué)科排名
書目名稱Better Business by Phone網(wǎng)絡(luò)公開度
書目名稱Better Business by Phone網(wǎng)絡(luò)公開度學(xué)科排名
書目名稱Better Business by Phone被引頻次
書目名稱Better Business by Phone被引頻次學(xué)科排名
書目名稱Better Business by Phone年度引用
書目名稱Better Business by Phone年度引用學(xué)科排名
書目名稱Better Business by Phone讀者反饋
書目名稱Better Business by Phone讀者反饋學(xué)科排名
作者: monochromatic 時(shí)間: 2025-3-21 21:36
o significantly improve company performance through the effeTelebusiness is not yet a commonplace word but as explored in the book, it does encompass the combined activities now being performed by a minority of businesses who have succeeded in making the telephone an integral and profitable part of 作者: 貴族 時(shí)間: 2025-3-22 02:31 作者: 凹槽 時(shí)間: 2025-3-22 06:15 作者: 標(biāo)準(zhǔn) 時(shí)間: 2025-3-22 09:47
Reactive or Proactive?ng. Inbound and outbound calls can, however be of any nature ranging from cash collection to customer satisfaction surveys. Organisations with high volume ‘traffic’ often set up dedicated call centres with associated computer support, larger and well-known examples of these being banks, building societies and credit card companies.作者: 消音器 時(shí)間: 2025-3-22 13:54
Telesalesting in a manner which people find acceptable, so that they decide to buy. Consider the word ‘presenting’ — it applies to the company and the product but primarily to the salesperson. One thing for certain is that people buy people before they buy products or services.作者: 地名表 時(shí)間: 2025-3-22 18:46
https://doi.org/10.1007/978-3-030-67148-8market-segmented methods. A set of structured, scripted questions asked of an existing customer at the end of an order-taking call, to introduce a new product or entice purchase of an associated or additional line, can be very successful.作者: 積習(xí)難改 時(shí)間: 2025-3-22 21:47
Textbook 1998Latest edition businesses who have succeeded in making the telephone an integral and profitable part of business strategy and operation..More often, telesales is a ‘bolt-on‘ activity to the sales department.Telemarketing is an add on task for the marketing or research department.Telemanagement is a responsibility作者: spondylosis 時(shí)間: 2025-3-23 04:14
Textbook 1998Latest editiononly by those implementing or running dedicated ‘call centres‘.Combining these is a marriage normally contracted out to bureau‘s..This book explains how to perform and achieve this combination in simple and practical terms.作者: Sedative 時(shí)間: 2025-3-23 08:24
https://doi.org/10.1007/978-3-030-67148-8ents producing small amounts of revenue. It should also follow that the large accounts bring in most of the profit although that is not always the case. Poor account management means that vast discounts, premium service and customer-led negotiations often erode profit margins.作者: sigmoid-colon 時(shí)間: 2025-3-23 13:31
Buying Behaviourents producing small amounts of revenue. It should also follow that the large accounts bring in most of the profit although that is not always the case. Poor account management means that vast discounts, premium service and customer-led negotiations often erode profit margins.作者: 返老還童 時(shí)間: 2025-3-23 15:39 作者: 學(xué)術(shù)討論會(huì) 時(shí)間: 2025-3-23 19:14
Burak Kandemir,Eren ?zceylan,Mehmet Tanya?e, however, do not fully understand telemarketing and still confuse it with old-fashioned telesales techniques. Those who have yet to get to grips with the entire sphere of marketing itself think telemarketing is merely a way of conducting research by phone!作者: 富足女人 時(shí)間: 2025-3-24 01:15
https://doi.org/10.1007/978-3-031-16598-6oice and data is increasingly being sent via lSDN (integrated services digital networks) which has improved the speed, security and cost of transmitting information. ISDN allows an organisation to link all of its national and global sites simultaneously.作者: 神刊 時(shí)間: 2025-3-24 05:24 作者: Minuet 時(shí)間: 2025-3-24 07:44
Digital Transformation in Automotive Sectorproduct or service sells itself’. It would then follow that teleselling is redundant if telemarketing is accurately conducted. A client recently asked me the question, ‘We are about to recruit a telesales person, what do I need to consider ?’ The way I answered him introduces the question ‘Telesales or Telemarketing’.作者: 樂章 時(shí)間: 2025-3-24 14:30
Studies in Computational Intelligenceing their job. Sadly, the attitude of many customer service personnel is still ‘it isn’t really my problem’. As the link in every chain is equally important, so is every individual job function. Personnel who are proud of their role are a rarity. Those who are make excellent ambassadors.作者: 生意行為 時(shí)間: 2025-3-24 15:38 作者: Alveolar-Bone 時(shí)間: 2025-3-24 21:46
Macmillan Publishers Limited 1998作者: 前奏曲 時(shí)間: 2025-3-24 23:58 作者: 只有 時(shí)間: 2025-3-25 05:23
Telebusiness and the Product or Serviceoice and data is increasingly being sent via lSDN (integrated services digital networks) which has improved the speed, security and cost of transmitting information. ISDN allows an organisation to link all of its national and global sites simultaneously.作者: theta-waves 時(shí)間: 2025-3-25 07:55 作者: 弓箭 時(shí)間: 2025-3-25 12:24
Telemarketing or Telesales?product or service sells itself’. It would then follow that teleselling is redundant if telemarketing is accurately conducted. A client recently asked me the question, ‘We are about to recruit a telesales person, what do I need to consider ?’ The way I answered him introduces the question ‘Telesales or Telemarketing’.作者: 表示向下 時(shí)間: 2025-3-25 16:14
Image Projection and Telephone Etiquetteing their job. Sadly, the attitude of many customer service personnel is still ‘it isn’t really my problem’. As the link in every chain is equally important, so is every individual job function. Personnel who are proud of their role are a rarity. Those who are make excellent ambassadors.作者: 切碎 時(shí)間: 2025-3-25 21:01
Valerie O’DeaProvides comprehensive coverage of the tools and techniques required to successfully introduce, manage and perform telebusiness. Shows how to significantly improve company performance through the effe作者: 未成熟 時(shí)間: 2025-3-26 02:45
http://image.papertrans.cn/b/image/184826.jpg作者: 藐視 時(shí)間: 2025-3-26 05:06 作者: DIS 時(shí)間: 2025-3-26 10:18 作者: indecipherable 時(shí)間: 2025-3-26 13:33 作者: albuminuria 時(shí)間: 2025-3-26 17:02 作者: Preamble 時(shí)間: 2025-3-26 22:09
https://doi.org/10.1007/978-3-030-67148-8ies, leads from advertising, or freephone numbers and orders. Outbound calls comprise order-taking, lead and proposal progressing and appointment-making. Inbound and outbound calls can, however be of any nature ranging from cash collection to customer satisfaction surveys. Organisations with high vo作者: enormous 時(shí)間: 2025-3-27 03:45 作者: 周年紀(jì)念日 時(shí)間: 2025-3-27 09:10
https://doi.org/10.1007/978-3-030-67148-8ed to many situations. 20 per cent of a football team score 80 per cent of the goals, and vice versa. 20 per cent of our clothes we wear 80 per cent of the time, and vice versa. 20 per cent of a sales team produce 80 per cent of the orders, and vice versa. If we apply this rule to a customer base, t作者: 排他 時(shí)間: 2025-3-27 11:54
https://doi.org/10.1007/978-3-030-67148-8and robotic responses used in this way approach contact with potential customers as nothing more than a numbers game. Throw enough mud against the wall and some of it will stick! Whilst this approach is still used by some, the days of unqualified mass contact are being replaced with more selective, 作者: prosperity 時(shí)間: 2025-3-27 17:31
Studies in Computational Intelligenceusand pounds, the common thing for all sales people is the need to encourage another human being to make a decision in their favour. Selling is presenting in a manner which people find acceptable, so that they decide to buy. Consider the word ‘presenting’ — it applies to the company and the product 作者: Chronic 時(shí)間: 2025-3-27 19:15 作者: 機(jī)警 時(shí)間: 2025-3-28 01:07
Hatice Camg?z Akda?,Ak?n Menek?eOn more occasions than I care to remember a client would complain when a role was being badly performed that the culprit was ‘never right in the first place’. On many of these occasions training was the successful answer; however, if the process of recruitment had been accurately performed in the first instance, problems later on could be avoided.作者: Neuralgia 時(shí)間: 2025-3-28 04:22
Paulo Carrijo,Bráulio Alturas,Isabel PedrosaThe role of the sales office manager is to achieve the objectives and tasks of the sales office through the sales office team.作者: 可觸知 時(shí)間: 2025-3-28 07:10
Customer Service Policy and Internal CommunicationCustomer care, customer service and customer relations are business practices which have been familiar for some time. However, the reality of customer experience in many instances suggests that a customer service policy is something to which numerous organisations still only aspire.作者: nuclear-tests 時(shí)間: 2025-3-28 13:11
Recruiting and Targeting Telebusiness PersonnelOn more occasions than I care to remember a client would complain when a role was being badly performed that the culprit was ‘never right in the first place’. On many of these occasions training was the successful answer; however, if the process of recruitment had been accurately performed in the first instance, problems later on could be avoided.作者: 漂白 時(shí)間: 2025-3-28 15:50 作者: 甜食 時(shí)間: 2025-3-28 22:07 作者: 廣口瓶 時(shí)間: 2025-3-29 01:55
Telebusiness and the Product or Serviceoice and data is increasingly being sent via lSDN (integrated services digital networks) which has improved the speed, security and cost of transmitting information. ISDN allows an organisation to link all of its national and global sites simultaneously.作者: 清楚說話 時(shí)間: 2025-3-29 03:35 作者: Affectation 時(shí)間: 2025-3-29 08:56
Telemarketing or Telesales?product or service sells itself’. It would then follow that teleselling is redundant if telemarketing is accurately conducted. A client recently asked me the question, ‘We are about to recruit a telesales person, what do I need to consider ?’ The way I answered him introduces the question ‘Telesales作者: PAD416 時(shí)間: 2025-3-29 12:04
